Benefits:

• Medical, Dental & Vision Insurance

• Employee Assistance Program

• 401k

• Travel Assistance Program

• Vacation & Sick Leave

Other Requirements:

• self-motivated

Benefits:

• 2 days per week onsite

• 4.5 day working week (Half day Fridays)

• Access to private healthcare

Benefits:

• Work/Life Balance: 4.5 day working week, every Friday is a half day

• 25 days holiday

• Private single medical insurance

• Employee Assistance Programme

• Life Assurance (4x Salary)

Responsibilities:

• Inbound lead qualification

• Outbound lead and opportunity generation

• Lead and database management

• Close alignment with sales managers into key target verticals

Benefits:

• 4.5 day working week

• 25 days holiday

• Private healthcare

• EAP and Life Assurance (4x your salary)

• Tech schemes and a new starter budget to improve your working from home setup

Experience Requirements:

• 2+ years of experience in a B2B software account management or customer success role

• Proven experience effectively managing a large book of SME & Enterprise customers

Other Requirements:

• Good presenter & communicator

• Time management and prioritisation skills

• Knowledge of most standard desktop software applications

• Excellent comms skills

• Strong experience and understanding of online marketing

Responsibilities:

• Be responsible for the performance (retention) of your allocated customer book

• Monitor the health of your customer book

• Deliver the service offer to customers

• Have commercial responsibility for customers

• Help onboard new customers and realise value

Education Requirements:

• Bachelor's degree in Computer Science, a technical field, or equivalent practical experience

Experience Requirements:

• 5 years of experience in customer-facing services, focused on translating customer needs into cloud solutions

• Experience with AI/ML engineering, from business use case to algorithm selection, training, tuning, inference, and training pipeline design and build

• Experience as an architect or software development engineer in cloud computing in a customer-facing role

• Experience packaging code and other artifacts for customers and internal teams to leverage

• Eligible for US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance

Benefits:

• Competitive salary and equity

• Mission-driven team

• Flexible working

• Piece of the pie

• Flexibility (hybrid work schedule)

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Degrees or significant experience in fields such as English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc., are beneficial

Experience Requirements:

• 3-5 Years of experience in team management. Demonstrated leadership or mentorship experience supporting 5+ employees

• Advanced experience in a research role, preferably within executive search, due diligence, or a related field

Other Requirements:

• Strong ability to communicate effectively across various levels of an organization and with clients

• Advanced skills in database research, including boolean searching and using platforms like LexisNexis and PACER

• Proficient with Google Suite, Microsoft Office, BI tools, and Adobe applications; adept at using digital communication tools for team management

• Strong cross-functional collaborator, effective and efficient communicator with direct and indirect team members and departments

• Demonstrates leadership and coaching within fast-paced production environments with metrics, communicating standardized processes, and executing quality assurance deliverables

Responsibilities:

• Assist in the mentorship and management of Team Leads and Research Associates

• Contribute to the success of hiring, training, and onboarding processes for new team members

• Oversee the team's research activities

• Establish and monitor quality control processes

• Regularly review and refine operational processes within the department to enhance efficiency and effectiveness Review the steps within all processes within the department with team members frequently to find places where improvements can be made. Once found, bring these ideas to attention and follow through with testing and moving into production if approved. Create, update, and maintain comprehensive process documentation to streamline training and ensure consistency. Engage with clients and vendors through various communication support channels to understand and meet their customization needs and expectations. Provide feedback and insights from client interactions to enhance service delivery. This will involve working closely with Fama’s Client Success and Partnerships teams. Serve as a liaison between the research team, operations, and management. Ensure effective communication and coordination of product requests, feedback, and resolutions of any challenges. Assist in managing and responding to advanced client inquiries and issues, including those related to account management, compliance, and feature requests. Oversee the tracking and resolution of departmental tickets. Compile and report data related to KPIs, management of the team(s), quality and production volume along with trends. Manage data analytics on all levels, including but not limited to Teams, Client, and product-specific dashboards and reporting

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Related degree types (not required) or equivalent experiences well-suited for this role: English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc. (anything that involves intensive research and writing)

Experience Requirements:

• 1-3 years of experience as a researcher in executive search, due diligence, or related industries, preferred

Other Requirements:

• Research skills with strong writing disciplines such as analyzing data and literature, problem-solving, and the ability to provide results of an investigation search in written summaries

• Strong multitasker, effective and efficient communicator with team members, and attention to detail oriented

• Flourishes in fast-paced production environments with metrics, standardized processes, and quality assurance deliverables

Responsibilities:

• Collaborate with a team of researchers for both individual and joint report fulfillment, including: Comprehensive search and analysis of news and litigation content Executive summarization of relevant news and litigation content Be in tune with operations production schedules and deliver customized reports

Benefits:

• Be a Trailblazer

• Expand Your Network

• Letter of recommendation

Education Requirements:

• Currently studying film, screenwriting, creative writing, or digital storytelling programs

Experience Requirements:

• A passion for storytelling, character development, and dialogue writing.

• Experience or coursework in screenwriting, creative writing, or film.

• Interest in emerging technologies and digital media.

• A commitment to inclusivity and representing diverse perspectives

Responsibilities:

• Craft Bespoke Digital Humans

• Write Engaging Dialogue

• Collaborate Creatively

• Highlight Diversity

• Showcase Your Work

Education Requirements:

• Bachelor's degree preferred in Business, Healthcare Administration, or a related field

• Registered Professional Nurse (Unrestricted MA license) required

Experience Requirements:

• 3+ years of clinical experience required in partner or customer success, account management, or a related role, preferably in the healthcare or technology sectors.

• Office management experience or quality/program management experience preferred

Other Requirements:

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.

• Proven ability to analyze performance data and develop action plans for improvement.

• Excellent problem-solving skills and the ability to think strategically.

• Self-motivated, proactive, and able to work independently in both remote environments and in a clinic setting.

• Familiarity with remote patient monitoring solutions and healthcare industry regulations

• This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from client sites.

Responsibilities:

• Develop and maintain strong, long-term relationships with partners to facilitate growth

• Serve as the primary point of contact for partners, addressing their needs and concerns promptly.

• Regularly communicate with partners to provide updates, gather feedback, and ensure satisfaction.

• Provide onboarding and training for new partners and patients, ensuring partners know how to offer this service to their patients and both partners and patients understand and can effectively use our remote patient monitoring solutions.

• Offer ongoing support to partners and patients, troubleshooting issues and providing solutions in a timely manner.

Education Requirements:

• Medical Assistant certification preferred

• High School diploma or equivalent

Experience Requirements:

• 2 years experience, primary care, family practice experience preferred

• Excellent communication skills

• High level of comfort with technology; ability to simplify and patient

Other Requirements:

• Valid NY state driver's license and reliable transportation.

• Introduce/explain new technologies to patients

• Initial Drug Test Required

• Must live in the Jamestown, NY area

Responsibilities:

• Working with Clinic Success Managers to create a weekly appointment schedule with our clinic partners and assist in enrolling and activating patients.

• Scheduling appointments to meet with patients at their provider’s office, or in their home.

• Attend meetings as necessary with clinics.

• While in the patient's home, you will assist with setting up the devices (i.e. glucose meter, scale, blood pressure cuff, pulse oximeter, Fitbit).

• Assist the patient to obtain first reading and connect the devices to their phone (if applicable) and ensure successful transmission of first reading.

Education Requirements:

• 7+ years experience

Experience Requirements:

• 7+ years

Benefits:

• Staff First Culture

• Trust

• Transparency

• Fairness

• Consistency

Responsibilities:

• Data Engineering

• Machine Learning & MLOps

• Cloud Architecture

• Software Engineering

• UX & Design