Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, Artificial Intelligence, or a related field required.

• Certifications in AI, Machine Learning, or Project Management (e.g., PMP, Scrum Master) required.

Experience Requirements:

• Minimum of 15+ years of experience in delivery management, with a focus on AI technologies (including large language models (LLMs) and Generative AI) and experience managing large-scale projects across various sectors, including government and private industry required.

• Minimum 3 years’ experienceStrong hands-on experience in AI and voice technologies (ASR, TTS), natural language processing (NLP), and machine learning, with deep knowledge of Generative AI frameworks and LLMs (e.g., GPT, BERT) required.

• Previous experience managing and delivering complex, cross-functional projects simultaneously & prioritize effectively, using both Agile and traditional project management methodologies (e.g., Scrum, Waterfall, Kanban) required.

• Demonstrated experience working closely with senior-level stakeholders across both government and private sector clients and managing multi-disciplinary teams to ensure project success.

• Must be fluent in both Arabic and English to effectively communicate with a diverse set of stakeholders required.

Responsibilities:

• Delivery Management: Lead the end-to-end delivery of multiple projects focused on Intelligent Virtual Assistants (IVAs) and voice-based AI solutions across various sectors, including government and private organizations.

• AI & Generative Technology Integration: Provide hands-on leadership in integrating Generative AI technologies, including large language models (LLMs) and prompt engineering, to create scalable and intelligent virtual assistants that meet client requirements.

• Voice Technology Implementation: Oversee the integration of voice technologies (speech recognition, natural language processing, and synthesis) into IVA solutions, ensuring seamless and intuitive user experiences.

• Stakeholder Management: Build and maintain strong relationships with clients (both government and private sector), key stakeholders, and cross-functional teams to ensure alignment with project goals, objectives, and timelines.

• Cross-functional Team Leadership: Coordinate with internal teams, including AI specialists, engineers, designers, and business analysts, to ensure successful project execution and delivery of high-quality solutions.

Benefits:

• Working in a fun & international environment surrounded by a dedicated team.

• Being part of a fast-growing scale-up environment where you can make an impact from day one.

• Free meditation and personal therapy sessions through our esteemed partners like Calm and Openup

• Career framework and growth coaching.

• Develop yourself in the direction you love most. Due to our fast growth, many new opportunities are unfolding quickly Hybrid working policy. (Ask us about the location-specific policies) Monthly dinners

Responsibilities:

• Conduct market research to identify trends, competitor strategies, and customer needs.

• Collaborate with Revenue teams to gather insights from customer conversations and frontline feedback.

• Leverage data analysis to inform feature development and business opportunities.

• Provide feedback during the design and development phases to ensure features align with customer needs and business objectives.

• Act as a customer advocate to ensure that the proposed solutions deliver maximum value.

Benefits:

• Unlimited leave

• Freedom to choose your own hours

Education Requirements:

• Bachelor's degree or above

Other Requirements:

• Passionate about marketing and social media platforms

• Curious, agile, and proactive mindset

• Outstanding communication and people skills

• Up-to-date on the latest trends and technologies in marketing

• Proficiency in verbal and written English is a must, Arabic is an added advantage

Responsibilities:

• Working closely with the creative team to brainstorm and produce engaging content for marketing and social media

• Supporting the marketing team with press release support, daily administrative tasks, marketing calendar assistance, and internal communications

• Passionate about social media trends - TikTok and content creation ideas

• Collaboration assistance from potential opportunities, partnership relationship and actions (support with the flow)

• Assist with video filming, editing, and photo shooting, able to do basic photo adjustment and video editing

Benefits:

• Unlimited leave

• Freedom to choose your own hours

Education Requirements:

• Bachelor's degree in Art, Design, or related field

Experience Requirements:

• Minimum 2+ years of experience in graphic design with a strong portfolio of related projects

Other Requirements:

• Proficiency in designing across all digital channels (web, video/social, print)

• Proven ability to visually depict accurate information and project concepts when developing graphics and creating presentations

• The ability to create both static and animated graphics

• Technical competence in software such as Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Aftereffects, premiere, and Acrobat

• Comfortable with working in English and Arabic Layouts

• Submitting your portfolio is mandatory to be considered

Responsibilities:

• Design artworks and edit layouts, while applying established standards and formats from the Company’s or Client’s Branding Guidelines

• Work directly with the Art Director and collaborate with other Designers to review artworks, text, and other materials, to guarantee design consistency

• Design and produce ready visual graphics, including brochures, flyers, presentations, charts, tables, illustrations, posters, infographics, social media posts, and icons

• Produce graphic content in line with agreed design briefs for any given task or project, for both on-screen and print graphics

• Serve as part of a functional team to complete assignments according to schedule

Benefits:

• Equal opportunity advocacy

• Competitive compensation

• Health and Wellness

• Global collaboration

• Investment in you

Other Requirements:

• Strong leadership skills with the ability to inspire and align product teams around a shared vision

• Proven experience in project management to lead initiatives from ideation to execution

• Cross-functional collaboration skills, especially the ability to work closely with various product teams and other departments to ensure product alignment and success

• In-depth knowledge of Agile processes and principles

• Experience working as an Agile Product Manager in a technology-driven company

• Excellent communication and presentation skills

• Strong analytical thinking and the ability to see the big picture and align product goals with overall business strategy

• Domain knowledge related to trade facilitation or relevant industry would be a plus

• Fluency in English and French are required

Responsibilities:

• Develop and communicate a clear product vision

• Lead the execution of a comprehensive product strategy

• Oversee and maintain the product roadmap

• Collaborate with cross-functional teams

• Define and manage SLAs and SLOs

Benefits:

• Competitive Compensation

• Performance bonuses

• Comprehensive benefits

• Growth Opportunities

• Innovative Environment

Education Requirements:

• 7+ years experience

Experience Requirements:

• 7+ years

Benefits:

• Employee Wellness

• Education and Training

• Health Insurance

• Celebrating Achievements

• Work-Life Balance

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/fireflies/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• 3-8 years of experience in B2B sales, preferably handling enterprise clients.

• Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment.

• Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients.

• Strong organizational skills to manage multiple sales opportunities and onboarding tasks simultaneously.

• Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. Self-starter with high ownership, able to work independently and thrive in a fully remote environment

Other Requirements:

• Candidate should be flexible to work in APAC/ANZ timezones

Responsibilities:

• Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers.

• Develop strong relationships with potential clients, positioning the company’s value proposition effectively.

• Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.

• Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines.

• Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximize product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience. Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• 2+ years of experience in an EA, operations, or similar role, preferably in tech or SaaS.

• Demonstrated ability to manage multiple projects and priorities simultaneously.

• Proficiency in tools like MS Office, Google Workspace, and project management platforms.

• Strong written and verbal communication skills.

• Bachelor’s degree in a relevant field is preferred but not required

Responsibilities:

• Manage and coordinate the executive team's schedules, appointments, and meetings. Prioritize and schedule meetings, ensuring optimal use of executives' time.

• Dive deep into learning new tools, technologies, and best practices to drive automation and process improvements.

• Collaborate with clients, vendors, and internal teams to identify needs, propose solutions, and manage relationships.

• Draft, proofread, and edit emails, memos, reports, and other documents as needed.

• Analyze and optimize workflows to improve team efficiency and effectiveness. Act as a problem-solver and resourceful partner for cross-functional teams. Ensure timely and effective communication, documentation, and reporting. Data and Document Management: Maintain and organize confidential information and documents, Create and manage executive-level reports and presentations