Experience Requirements:

• 4+ years of experience working on complex, distributed systems and strong knowledge of object-oriented programming and design.

• 3+ years of using Java for system development

• Knowledge of performance analysis and optimization.

• Knowledge of databases such as MySQL, Oracle, and Postgres.

• Familiarity with Big Data technologies such as Parquet, Spark, and HDFS.

Other Requirements:

• Experience with Cloud Storage such as GCS, ADLS, or understanding of Git and Git workflows, IDE (Eclipse or IntelliJ).

• Experience with Java unit test frameworks such as JUnit or TestNG.

• Experience with cloud enablement technologies, such as Docker and Kubernetes.

• Experience with memory-intensive applications Experience high complexity complex multi-threaded applications

• Experience with Incorta internals

Responsibilities:

• Help to identify the root cause of the customer issues (offline by checking the reported logs and other user-provided resources).

• Attend customer meetings to troubleshoot the issues with the customer (online) if needed.

• Resolve code issues sometimes; other times, delegate the identified bugs to the code owner team.

• Devise new tools that increase the supportability of the product.

• Develop new features, given that this doesn’t contradict the aforementioned responsibilities

Experience Requirements:

• 5+ years of experience working on complex, distributed systems and strong knowledge of object-oriented programming and design.

• 4+ years of using Java for system development of performance analysis and optimization.

• Knowledge of databases such as MySQL, Oracle, and Postgres.

• Familiarity with Big Data technologies such as Parquet, Spark, and HDFS.

• Experience with Cloud Storage such as GCS, ADLS, or S3 Understanding of Git and Git workflows, IDE (Eclipse or IntelliJ).

Other Requirements:

• Experience with Java unit test frameworks such as JUnit or TestNG.

• Experience with cloud enablement technologies, such as Docker and Kubernetes.

• Experience with memory-intensive applications.

• Experience high complexity complex multi-threaded applications.

• Experience with Incorta internals

Responsibilities:

• Work on a high-performance, high-volume cloud-based data analytics platform.

• Continuously strive for performance improvements, better scalability, and code reusability.

• Understand the product in detail and be customer-focused.

• Develop end-to-end knowledge of the product.

• Work with cross-functional teams including product management, quality engineering, and support. Teams are located across multiple geographies.

Education Requirements:

• B.SC of Computer Engineering, Computer Science

Experience Requirements:

• 8 years of total technical experience and 3-5 years of customer support experience

• 2+ years of work experience supporting analytics and BI software products

• Excellent analytical and troubleshooting skills

• Strong Experience in setting up (including clusters) and troubleshooting: Linux, Tomcat, Web logic, Zookeeper, Spark, Hilex, and Kafka

• Good Experience in Python Knowledge in RDBMS, DB modeling, and SQL

Other Requirements:

• Ability to understand customer problems and provide a technical solution in a timely manner

• Ability to understand customer urgency and sensitivity of the problem

• Ability to speak confidently and communicate clearly with the customer

• Ability to work well in a demanding customer environment

• Experience with BI tools like Tableau, MicroStrategy, PowerBI, or a similar product is a plus

• Experience supporting applications is a plus

• Oracle ERP (E-Business Suite) knowledge is a plus

• ITIL V3 Foundation and relevant technical certifications related to areas of expertise is a plus

Responsibilities:

• Leading contributor individually and as a team member, providing direction and mentoring to others.

• experience in resolving issues related to installation, upgrade, performance, and clusteringProvide day-to-day support to Incorta customers

• Assist in diagnosing and resolving incidents and service requests referenced by Support Engineers and Junior Support EngineersResearches complex incidents and service requests and develops solutions.

• Ability to work in the US time zone.

• Design reports and dashboards

Experience Requirements:

• 4+ years of software engineering experience working for a U.S. or Canadian-based technology company.

• 2+ years of experience integrating external APIs and leveraging related protocols (e.g., https, oauth, jwt, webhooks)

• Proficient in Javascript or Typescript

• Proficient with SQL; experienced with advanced queries, schema design, functions, indexes, partitioning)

• Experience building JS-based web systems (e.g., Express.js)

Other Requirements:

• Experience with observability tools like Grafana, Kibana, or Datadog

• Ability to design sound, highly performant solutions in AWS; articulate design decisions and tradeoffs.

• Firm grasp of software testing methodologies and troubleshooting skills

• Curious, self-driven, and eager to learn

Responsibilities:

• Own development of high-impact features and improvements to our API integration platform, which powers our suite of products.

• Integrate new consumer-permissioned data APIs into our platform.

• Improve observability around API integration and data ingestion for internal or customer needs.

• Develop internal tooling, frameworks, and unit testing to improve developer experience, velocity, and quality.

• Participate in standard engineering activities like technical design, code reviews, on-call support, documentation, and sprint ceremonies

Benefits:

• Paid time off

• Health insurance plans

• 401(k) plan

• Monthly utilities compensation

Benefits:

• Gold Plan Health Insurance

• Flexible Spending Accounts for Health and Dependent Care

• Fully remote and hybrid work as an option

• Dental & Vision Coverage

• Unlimited discretionary time off

Benefits:

• Base salary + bonus & stock options eligibility

• Health insurance, dental, vision, PTO days

• Flexible working hours and remote work options

• Opportunities for professional growth and development

• A collaborative and innovative work environment

Experience Requirements:

• 5-10 years of professional experience in backend development with Python (using FastAPI, Flask, or similar frameworks), AWS (particularly Lambda functions), and frontend development (React, JavaScript, CSS/HTML)

Other Requirements:

• Strong proficiency in Python and experience with backend frameworks such as FastAPI or Flask

• Experience with AWS services, particularly Lambda functions

• Experience with SQL-like databases

• Proficiency in frontend development with React, JavaScript, CSS/HTML

• Solid understanding of software development principles, including version control (Git), testing, and continuous integration/continuous deployment (CI/CD) practices

• Excellent analytical and problem-solving skills

• Strong communication and interpersonal skills, with the ability to collaborate effectively with clients and team members

• Ability to manage multiple projects and prioritize tasks in a fast-paced environment

Responsibilities:

• Own development of customer-facing projects, including planning, design, implementation, testing, and deployment

• Develop and maintain backend services using Python (FastAPI, Flask, or similar frameworks) on top of SQL-like databases

• Deploy backend services on AWS using Lambda functions

• Design and develop responsive and intuitive frontends using React, JavaScript, CSS/HTML

• Collaborate with cross-functional teams, including the implementation teams, to deliver comprehensive solutions for our customersEnsure the scalability, reliability, and performance of our applicationsParticipate in code reviews, testing, and deployment processesCreate and maintain comprehensive documentation for your code and APIsProvide technical support and training to clients and internal teams

Benefits:

• Base salary and bonus eligibility

• PTO

• Health insurance, vision, dental

Education Requirements:

• Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field preferred

Experience Requirements:

• Minimum of 2 years of experience in field service coordination, customer service, or a similar role

• Familiarity with scheduling software, CRM, or field service management software is a plus

Other Requirements:

• Strong organizational skills with the ability to manage multiple tasks and priorities

• Excellent communication and interpersonal skills, with a focus on customer service

• Problem-solving abilities and an adaptable, proactive approach to resolving issues

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Detail-oriented, with a commitment to accuracy in documentation and reporting

Responsibilities:

• Service Coordination: Coordinate and schedule field service activities, including dispatching field technicians, managing schedules, and ensuring timely responses to customer service requests

• Customer Interaction: Act as the main point of contact for customer inquiries related to field service, providing updates on service timelines, managing expectations, and ensuring customer satisfaction

• Resource Management: Monitor field service team resources, ensuring that tools, equipment, and materials are available as required for service calls. Manage inventory and oversee the supply chain process to support field operations

• Documentation and Reporting: Maintain accurate records of service activities, including service logs, customer interactions, and technician reports. Generate regular reports on service activities, team performance, and service delivery outcomes

• Issue Resolution: Identify, address, and resolve service-related issues in collaboration with field technicians, managers, and clients, ensuring prompt and effective solutions to any challenges in service deliveryCommunication Facilitation: Maintain clear and open communication with field technicians, project managers, and other stakeholders, facilitating information flow to and from the fieldProcess Improvement: Analyze service operations to identify and recommend opportunities for improvement in scheduling, communication, and service efficiencyCompliance and Safety: Ensure that all field service activities adhere to company policies, safety standards, and regulatory requirements

Benefits:

• Base salary + commission with uncapped earning potential (commission based on percentage of total deal value)

• 3 month commission ramp up

• Health insurance, dental, vision, PTO days

• Opportunities for professional growth and development

• A collaborative and innovative work environment

Experience Requirements:

• 1-3 years of Technology Sales experience

• B2B Sales Experience

Other Requirements:

• Strategic Thinker

• Strong Interpersonal & Communication Skills

• Self Motivated

• Detail Oriented

• Customer Focused

• Fluent in Google Workspace

• Professionally Organized

• Focus on meeting and exceeding Goals

• 50% Travel

Responsibilities:

• Lead Generation: Proactively research and identify potential business opportunities within the supply chain and logistics industries, focusing on companies that could benefit from our solutions

• Outbound Prospecting: Conduct cold outreach (emails, calls, LinkedIn, etc.) to engage with decision-makers in the supply chain and logistics space, introducing them to our products and setting up meetings for deeper discussions

• Inbound Lead Qualification: Respond to inbound inquiries, qualify leads, and assess their fit based on industry needs, particularly within the supply chain/logistics sector

• Pipeline Management: Maintain and update a sales pipeline in CRM, ensuring accurate tracking of prospects and interactions with a focus on converting leads to new customers

• Account Onboarding: Assist new clients through the initial onboarding process, acting as their primary point of contact, addressing any initial questions, and ensuring they see value in the product from the startPost-Sale Relationship Management: Foster relationships with newly onboarded clients, identifying opportunities for growth and expansion within the account. Serve as an internal advocate for customer needs during the early stages of their lifecycleGrowth and Upsell Opportunities: Identify upsell opportunities within new accounts and expand the scope of our solutions as clients’ needs evolveCollaborate with Sales Teams: Work closely with Sales Managers to close deals, and with the Implementation team to ensure smooth handoffs and long-term customer successMarket Intelligence: Stay informed on trends in supply chain and logistics, understanding competitors and the latest industry developments to position our solutions effectivelyPerformance Tracking: Consistently meet or exceed monthly and quarterly lead generation and revenue targets, with a focus on long-term account growth and retention

Benefits:

• Bonus plan

• Health insurance, dental, vision

• PTO days

• Opportunities for professional growth and development

• A collaborative and innovative work environment

Education Requirements:

• Associate Degree, Technical Certification, and/or an equivalent level of education plus experience is also acceptable. A Bachelor’s degree is a plus

Experience Requirements:

• 2+ years of field-service based technical experience is required

Other Requirements:

• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner

• Experience interfacing with both internal team members and external partners as part of a solution-based service process

• Valid driver’s license and good driving record

• Ability to lift and carry up to 75 lbs

• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment

• Experience working with wiring schematics, basic understanding of electronics

• Excellent hands-on skills (crimping, routing, and terminating of wires, proper use of tools such as drill/impact drivers, screwdrivers, and wrenches)

• Proficient level of computer skills including Google Workspace/MS Office suites

• Material handling equipment maintenance and repair experience is a plus

Responsibilities:

• Installation, maintenance, troubleshooting, and repair of OneTrack hardware at our customers’ warehouses

• Keeping up to date on administrative responsibilities such as maintaining customer service logs, internal service, and expense reports in a timely manner

• Maintaining daily communications with customers to ensure resolution and proper follow-up of hardware-related service requests

• Working cross-functionally within the OneTrack team to ensure deployments are carried out on schedule and according to customer requirements

• Provisioning, configuring, and troubleshooting OneTrack sensor devices prior to installationOther duties as assigned

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Health insurance

• Full-coverage medical check-ups

• Continuous learning opportunities

• Targeted training programs

• Career development initiatives

Benefits:

• Medical (100% base, 75% dependents)

• Dental + Vision ($2k/$500 per year)

• Employee Paid Life & Disability

• HSA/FSA

• $1k Annual Education Stipend

Benefits:

• Above award wages

• Full company work uniform supplied (shirts, shorts, pants, boots)

• Opportunity to learn all sides of plumbing

Experience Requirements:

• Positive attitude – willing to work in a team environment

• Problem solving

• Well-presented

Other Requirements:

• NSW Drivers License

• White Card

Benefits:

• Competitive package

• Free drinks at Preface Coffee & Wine

• Free coding training

• Flexible hours and casual work attire

• International work environment and flat organisation