Education Requirements:

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.

Experience Requirements:

• 1+ years of experience with JavaScript.

• 1+ years of experience with Java and object-oriented programming.

Responsibilities:

• Diagnose and resolve technical issues by crafting creative, tailored solutions for our customers.

• Research and experiment with tools and technologies essential to modern software development, such as CI/CD systems, version control platforms, testing frameworks, and bug tracking tools, to expand integration with our product.

• Continuously learn and apply new frameworks, coding languages, and best practices.

• Contribute to both internal and external documentation, including writing clear, concise guides and creating code samples to support our users.

Benefits:

• A collaborative and innovative work environment with career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do

• Remote and flexible working – remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Responsibilities:

• Customer Support – Act as the first point of contact for our customers, responding to support requests with empathy and efficiency.

• Issue Logging & Prioritisation – Categorise and escalate issues as needed, ensuring high-priority queries are actioned swiftly.

• Technical Investigation – Help diagnose and troubleshoot technical problems with guidance from senior team members.

• Product Knowledge – Build a strong understanding of Aveni’s products to support users effectively.

• Collaboration – Work with engineering, product, and customer teams to improve our service and customer experience. Feedback & Documentation – Relay customer feedback to internal teams and contribute to support documentation, FAQs, and internal guides

Benefits:

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do

• Remote and flexible working – remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Responsibilities:

• Customer Success Management – Build strong relationships with clients, proactively addressing their needs and ensuring satisfaction.

• Client Relationship Management – Engage with key stakeholders to align strategies and drive value.

• Business Growth – Identify opportunities for upselling, cross-selling, and revenue expansion.

• Value Delivery – Provide product training and insights to help clients achieve their goals.

• Performance Tracking & Reporting – Monitor key client metrics, satisfaction, and retention trends.

Benefits:

• £65,000 base salary plus uncapped commission (£130,000 total OTE) - your success is rewarded, and our compensation plans are great!

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do Remote and flexible working– remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Experience Requirements:

• 5 years +

Responsibilities:

• You will be responsible for the entire sales cycle; from outbound prospecting, to qualifying opportunities, delivering amazing product demos, running trials and converting deals

• Working to achieve (and overachieve!) both new business and account growth revenue targets; your focus is to build strong relationships with new prospects and maintain excellent relationships with the existing clients

• Working side by side with our Marketing, Customer Success, and Product teams to make sure the prospects and customers in your portfolio adopt and grow with Aveni

• Becoming an expert in all things AI for the FS sector Travelling (mostly within the UK) - whilst we work remotely, we strive to meet our prospects and customers face-to-face, plus we regularly sponsor and attend industry events

Benefits:

• Salary up to £40,000 plus uncapped commission (£60,000 OTE) - your success is rewarded, and our compensation plans are great!

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success.

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do. Remote and flexible working– remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Experience Requirements:

• 5 years +

Responsibilities:

• Manage inbound opportunities

• Qualify, develop, and close inbound new business opportunities within the SME segment

• Handle demo requests, trial requests, whitepaper downloads, webinar sign-ups, and contact form submissions to assess lead quality and fit for the product.

• Identify and qualify all inbound opportunities based on company size and potential, escalating larger opportunities to the appropriate AEs for further qualification and development.

• Track subscriptions through partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for accounts within your portfolio, ensuring contract continuity and customer satisfaction.

Benefits:

• Salary up to £100,000

• A collaborative and innovative work environment

• Career growth opportunities towards Technical Lead and beyond

• Exposure to cutting-edge AI-first engineering practices

• 34 days holiday plus your birthday off Share options Remote and flexible working Life insurance Income protection Private health care Eyecare On-going career development and training Freebies and discounts Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Responsibilities:

• Provide technical leadership across squads, ensuring alignment with engineering and business priorities.

• Lead system design and architectural decisions, ensuring scalable and maintainable solutions.

• Mentor and coach Technical Leads, Senior Engineers, and Engineers, fostering a high-performance engineering culture.

• Drive best practices in secure coding, DevOps, and cloud-native development.

• Ensure AI-first engineering is embedded in development workflows, integrating AI-powered tools like GitHub Copilot. Work closely with Product and Delivery teams to scope, refine, and deliver high-quality software solutions. Oversee CI/CD pipelines, observability, and automation, leveraging GitLab runners and AWS infrastructure. Support risk management, ensuring compliance, security, and operational resilience within engineering teams.

Benefits:

• Salary up to £70,000

• A collaborative and innovative work environment

• Career growth opportunities towards Technical Lead and beyond

• Exposure to cutting-edge AI-first engineering practices

• 34 days holiday plus your birthday off Share options Remote and flexible working Life insurance Income protection Private health care Eyecare On-going career development and training Freebies and discounts Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Experience Requirements:

• 5 years +

Responsibilities:

• Develop and maintain scalable, high-quality applications using React, Node.js, and TypeScript

• Implement secure coding practices, ensuring compliance with industry standards.

• Mentor junior engineers, conduct peer code reviews, and drive best practices.

• Collaborate with Product, Delivery, and Technical Leads to refine requirements and execute solutions.

• Work with AWS cloud-native services (Lambda, Step Functions, DynamoDB) to develop efficient cloud-based applications. Ensure CI/CD best practices, contributing to GitLab pipelines, automation, and observability improvements. Integrate AI-powered tools (e.g., GitHub Copilot) to enhance development workflows. Drive continuous improvement in performance, security, and maintainability. Support cross-squad collaboration, ensuring architectural consistency and code reusability.

Benefits:

• This is a great opportunity to work at the cutting edge of Artificial Intelligence, Natural Language Processing and software development. Alongside a competitive salary, we also offer:

• 34 days holiday plus your birthday off

• Strong career progression opportunities

• Share options Remote and flexible working On-going career development and training Freebies and discounts (Free coffee, movie downloads, discounts on high street stores, supermarkets, and restaurants) Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Physical health (Access to fitness portal including HIIT workout, boxing, yoga as well as gym discounts) Pension scheme

Experience Requirements:

• 3 years +

Responsibilities:

• Develop NLP Components: Utilise general NLP techniques and Generative AI to design and implement key NLP components for products, addressing specific tasks such as information extraction, text classification, summarization, and other language processing tasks.

• Build and Evaluate GenAI Solutions: Leverage Cloud services such AWS and Azure services to build, test, and optimise Generative AI models and solutions, ensuring alignment with business requirements and scalability.

• Code Development & Review: Write, review, and maintain production-quality Python code for NLP applications, ensuring high-quality, reliable, and efficient code.

• Enhance Scalability and Observability: Optimize NLP solutions to be more scalable, observable, and resilient, with a focus on improving performance and monitoring in production environments.

• Stakeholder Communication: Serve as the main point of contact for stakeholders and clients regarding NLP components of projects, clearly communicating progress, challenges, and solutions. AI Problem Solving: Translate complex, subjective business problems into actionable AI solutions, leveraging NLP techniques to drive meaningful business outcomes. Collaboration with Teams: Collaborate effectively with NLP specialists, full-stack engineers, product managers, and other team members to ensure the successful integration of NLP components into products. Lead Client Projects & POCs: Lead client-facing projects, including running proof-of-concept (POC) projects, and working closely with clients to tailor NLP solutions to their needs. Continuous Improvement: Stay updated on the latest trends in NLP and Generative AI, and actively contribute to the improvement of internal processes and NLP solution capabilities. Documentation & Knowledge Sharing: Document solutions, best practices, and key learnings, sharing knowledge and providing mentorship to team members where necessary

Benefits:

• Remote work

• Health, dental, and vision insurance

• Life insurance

• FSA/HSA

• Choose an annual donation by our Foundation to help a population of your choice

Experience Requirements:

• 5 to 10 years of experience in marketing / product growth

• proven track record of successfully taking mobile apps from 0 to scale

Responsibilities:

• Optimize spend of marketing budgets, and run many iterations of ever improving consumer experiences.

• Lead the end-to-end product development lifecycle from ideation, design, development, and launch, ensuring timely and high-quality delivery.

• Conduct market research and analysis to identify customer needs, market trends, and competitive landscape to inform growth marketing strategy.

• Work closely with the rest of the marketing team, and engineering, design, and product.

• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.

Benefits:

• Generous paid time off

• Choose an annual donation by our Foundation to help a population of your choice

• Health, dental, and vision insurance

• Life insurance and long term disability

• Parental leave - Remote work - 401(k) plan

Experience Requirements:

• 4+ years of professional experience Python in a production environment

Responsibilities:

• - Work with Product to develop features that improve the quality of our bot chats

• - Evolve the technical platform with micro services, serverless, and containers

• - Write documentation as necessary

• - Provide technical guidance and code review

• - Mentor junior engineers and interns

Benefits:

• Choose an annual donation by our Foundation to help a population of your choice

• 3-6 free therapy sessions per year from external network of counselors

• Health, dental, and vision insurance

• Short-term disability coverage

• Life insurance - Parental leave - Remote work - 401(k) benefits - FSA/HSA - Generous PTO

Experience Requirements:

• 5+ years of relationship management experience with large enterprise organizations

Responsibilities:

• Manage the end-to-end client lifecycle for a growing list of B2B partners to ensure we grow and return our customers — product adoption, account growth, demonstration of ROI, and upsells and renewals

• Build trusted & strategic partner relationships — align partner objectives with X2’s clinical and economic outcomes

• Identify and open up new lines of business within existing client organizations

• Deliver key quantifiable & qualitative insights to B2B partners that demonstrate X2’s impact via reporting, regular check-ins, and quarterly business reviews

• Conduct customer health checks, identifying critical goals, risk factors and key performance indicators to clearly understand and measure client satisfaction - Collaborate closely with X2’s implementation team to ensure customer launches are timely, successful, and in alignment with customer expectations - Provide consultative guidance on best practices for deep software adoption, product capabilities and potential application to customer’s requirements - Advocate for customers needs and issues by working with our engineering and product teams to translate customer feedback into product insights

Benefits:

• Choose an annual donation by our Foundation to help a population of your choice

• Health, dental, and vision insurance

• Short-term disability coverage

• Life insurance - Parental leave - Remote work - 401(k) benefits - FSA/HSA - Generous PTO

Education Requirements:

• BA in business administration

Experience Requirements:

• 7-10 years of sales experience

Responsibilities:

• Build market position by locating, developing, defining, and closing business relationships

• Identify trendsetter ideas by researching industry and related events, publications, and announcements

• Track individual contributors and their accomplishments

• Locate or propose potential business deals by contacting potential partners - Discover and explore business opportunities

• Screens potential business deals by analyzing market strategies, deal requirements, and financials - Evaluate options and resolve internal priorities. - Recommend equity investments - Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations - Examines risks and potentials for the business opportunities - Estimate partners needs and goals - Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations - Protect organization’s value by keeping information confidential - Enhance organization’s reputation by accepting ownership for accomplishing new and different requests - Explore opportunities to add value to job accomplishments

Benefits:

• Remote work

• Health, dental, and vision insurance

• Life insurance

• FSA/HSA

• Choose an annual donation by our Foundation to help a population of your choice

Education Requirements:

• Bachelor's degree in Business, Marketing, Communications, or related field

Experience Requirements:

• 5+ years of sales experience with a history of exceeding quotas.

• Demonstrated success in managing customer relationships.

Responsibilities:

• Find and qualify new sales leads.

• Create and deliver product presentations to potential customers.

• Keep sales activities updated in our CRM system.

• Share customer feedback with relevant internal departments.

• Maintain and grow a pipeline of revenue opportunities. - Build strong relationships with prospects and customers. - Meet or exceed revenue goals.

Experience Requirements:

• Exceptional communication skills - written and verbal

• 2-5+ years in a SaaS sales role with the demonstrated ability to exceed sales targets while improving processes around you

• A continuous growth mindset, with a desire to work in an extremely fast-paced and results-oriented environment

• High ownership to improve your craft the experience for prospects/customers and contribute to our goals as a company

Responsibilities:

• Help enterprise companies navigate the complexities of healthcare benefits by delivering tailored solutions through an exceptional sales process

• Relentlessly pursue excellence in your understanding of our product, our business, and the competitive landscape

• Generate new ideas to create more pipeline, bring on more customers, and create the foundation of a repeatable sales process in the Enterprise segment

• Collaborate with engineering, product, growth, implementation and customer success teams to drive results

• Have an expert understanding of your pipeline - regularly reporting on metrics and forecasts

Experience Requirements:

• 3-5 years of experience in implementation management, preferably within a SaaS environment.

• Proven ability to manage multiple projects simultaneously, with a strong track record of meeting deadlines and delivering high-quality results.

• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to customers and internal teams.

• Familiarity with SaaS platforms and experience with system integrations, particularly with payroll systems, is highly desirable.

• Strong analytical and troubleshooting skills, with the ability to identify issues proactively and develop effective solutions.

Responsibilities:

• Lead the end-to-end implementation process for new clients, including setting up their Thatch instance, importing employee data, and launching open enrollment.

• Develop and manage detailed project plans to ensure timely delivery of implementation milestones, meeting client-specific requirements and deadlines.

• Serve as the main point of contact for clients during the implementation phase, providing regular updates, addressing concerns, and ensuring customer satisfaction.

• Assist customers in integrating their payroll systems with Thatch, providing technical guidance and troubleshooting support as needed.

• Work closely with the product team to relay customer feedback, report issues, and suggest enhancements or new features to improve the platform.

Experience Requirements:

• 3-5 years of experience in a Revenue Operations, Sales Operations, or similar role at a high-growth SaaS company.

• Proficiency in Salesforce administration, reporting, and optimization.

• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.

• A collaborative mindset, eager to partner with cross-functional teams and influence decision-making.

Responsibilities:

• Manage and optimize Salesforce to ensure data integrity, usability, and alignment with sales workflows.

• Own sales reporting and analytics, delivering actionable insights to support revenue growth.

• Collaborate with sales leadership to identify and address inefficiencies in the sales process.

• Support sales forecasting, pipeline management, and strategic planning.

• Implement and track performance metrics for Account Executives (AEs) to drive accountability and results.

Experience Requirements:

• 3-5 years of experience in a Solutions Consultant, Benefits Consultant, Underwriter, or in a similar role within the health insurance or employee benefits space.

• Strong analytical skills with the ability to interpret healthcare plans, pricing, and coverage details.

• Excellent communication and consultative skills to guide brokers and employers through complex decisions.

• Experience working with health insurance products, employee benefits, or HR technology.

Responsibilities:

• Partner with brokers and prospective employer clients to assess their healthcare challenges, goals, and gaps in their current insurance offerings.

• Consult on the feasibility and advantages of transitioning to an ICHRA model, ensuring alignment with employer objectives.

• Build customized pricing proposals.

• Collaborate with the sales team to support client discussions, evaluate pricing and plan options, and address any concerns or barriers to adoption.

Experience Requirements:

• 5+ years of content marketing experience, 2+ years of experience doing B2B content, reaching business audiences, with a preference towards the SMB and Mid-Market segments.

• Demonstrated ability to produce (and guide the production of) high-quality, engaging content that drives measurable business impact.

• Strong editorial background, ideally within the healthcare or benefits industry, with a focus on employer-sponsored health insurance.

• Deep understanding of content distribution channels, SEO best practices, and keyword optimization.

Responsibilities:

• Own and evolve Thatch’s end-to-end content plan, including editorial calendars, campaign themes, and channel selection (blog, video, social, podcasts, etc.). Ensure the content roadmap is strategically aligned with Thatch’s broader marketing and revenue goals.

• Create, curate, and champion content that educates, informs, and delights employers, brokers, and employees on healthcare benefits — especially ICHRA — and Thatch’s brand voice and mission.

• Ensure clarity, consistency, and factual accuracy by reviewing and optimizing all customer-facing content written by our team.

• Drive and accelerate our organic inbound growth through a highly optimized content marketing engine. Employ advanced SEO and AI content strategy, keyword research, and data analysis to attract and convert high-intent traffic.

• Stay current on the latest healthcare news, industry conferences, regulatory changes, and trends in employee benefits. Serve as Thatch’s go-to expert on ICHRA and health insurance topics, ensuring credibility and authority in all content.

Experience Requirements:

• 6+ years of relevant experience with in-house and sponsored third-party events.

• A significant amount of these years of experience in B2B.

Responsibilities:

• Lead Field Marketing & Events strategies that support revenue teams by driving pipeline creation, deal acceleration and revenue growth.

• Develop the Field Marketing & Events program from the ground up, bringing discipline, best practices and rigor to create consistency & scale.

• Partner closely with sales leaders to develop a strategy that supports strong quarterly pipeline goals; advocate for what sales needs and keep sales informed on marketing priorities.

• Own and be accountable for achieving ambitious targets related to field and event effort.

• Continuously evaluate the performance and ROI of programs; adjust strategy and optimize program investments accordingly.

Experience Requirements:

• 5+ years of lifecycle marketing experience, with 2+ years of experience in B2B and/or B2B2C roles engaging business audiences, with a preference towards the SMB and Mid-Market segments.

• Expertise in end-to-end omni-channel campaign development, execution, and measurement for learnings and impact.

• Deep experience in reviewing and reporting on data, identifying actionable insights, and applying that into strategy.

• Experience with marketing automation systems like ActiveCampaign, SFDC, CDP tooling like Segment and project management tools like Linear.

Responsibilities:

• Own the end-to-end activation and lifecycle strategies across different verticals, segments, and product offerings (Brokers, Employers, Members).

• Architect and optimize a scalable lifecycle marketing system—including marketing automation, CRM tools, and data pipelines (e.g., ActiveCampaign, Salesforce, Segment).

• Develop the reporting and measurement data systems to gather insights and learnings to improve our engagement marketing program.

• Develop, iterate, and maintain high-personalized prospects, customer and member-facing communications.

• Design, test, and optimize A/B experiments to drive prospects (employer and broker) activation and member enrollments.