Benefits:

• Flexible work hours & generous PTO

• High autonomy and support from a collaborative team

• New Macbook Pro

• Work from home stipend

• Personal development stipend

Experience Requirements:

• 5+ years of engineering experience in various tech environments, including product-driven companies.

• Experience with TypeScript/React on the frontend, Python on the backend, adaptability, and a drive to learn new technologies.

• Significant experience in designing, building, and scaling production systems to deliver new product capabilities and manage increasing demand.

• Experience in startup environments, either as a founder or an early-stage engineer (bonus points, not required).

• Familiar with healthcare, EHR, HIPAA & other healthcare regulatory structures (bonus points, not required)

Responsibilities:

• Design and build the development and production platforms that power our new products, enabling reliability and security at scale

• Own the development of new user-facing generative AI features and product experiences end-to-end

• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world

• Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems

• Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

Benefits:

• Flexible work hours & generous PTO

• High autonomy and support from a collaborative team

• New Macbook Pro

• Work from home stipend

• Personal development stipend

Experience Requirements:

• 5+ years of engineering experience in various tech environments, including product-driven companies.

• Experience with TypeScript/React on the frontend, Python on the backend, adaptability, and a drive to learn new technologies.

• Significant experience in designing, building, and scaling production systems to deliver new product capabilities and manage increasing demand.

• Experience in startup environments, either as a founder or an early-stage engineer (bonus points, not required).

• Familiar with healthcare, EHR, HIPAA & other healthcare regulatory structures (bonus points, not required)

Responsibilities:

• Design and build the development and production platforms that power our new products, enabling reliability and security at scale

• Own the development of new user-facing generative AI features and product experiences end-to-end

• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world

• Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems

• Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

Benefits:

• Flexible work hours & generous PTO

• High autonomy and support from a collaborative team

• New Macbook Pro

• Work from home stipend

• Personal development stipend

Experience Requirements:

• 5+ years of engineering experience in various tech environments, including product-driven companies.

• Experience with TypeScript/React on the frontend, Python on the backend, adaptability, and a drive to learn new technologies.

• Significant experience in designing, building, and scaling production systems to deliver new product capabilities and manage increasing demand.

• Experience in startup environments, either as a founder or an early-stage engineer (bonus points, not required).

• Familiar with healthcare, EHR, HIPAA & other healthcare regulatory structures (bonus points, not required)

Responsibilities:

• Design and build the development and production platforms that power our new products, enabling reliability and security at scale

• Own the development of new user-facing generative AI features and product experiences end-to-end

• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world

• Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems

• Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

Benefits:

• Flexible work hours & generous PTO

• High autonomy and support from a collaborative team

• New Macbook Pro

• Work from home stipend

• Personal development stipend

Experience Requirements:

• 5+ years of engineering experience in various tech environments, including product-driven companies.

• Experience with TypeScript/React on the frontend, Python on the backend, adaptability, and a drive to learn new technologies.

• Significant experience in designing, building, and scaling production systems to deliver new product capabilities and manage increasing demand.

• Experience in startup environments, either as a founder or an early-stage engineer (bonus points, not required).

• Familiar with healthcare, EHR, HIPAA & other healthcare regulatory structures (bonus points, not required)

Responsibilities:

• Design and build the development and production platforms that power our new products, enabling reliability and security at scale

• Own the development of new user-facing generative AI features and product experiences end-to-end

• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world

• Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems

• Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

Benefits:

• Competitive salary and benefits package offered

• ESOPs for all

Education Requirements:

• Bachelor's degree in English, Journalism, Marketing, Communications, or a related field (or equivalent experience)

Experience Requirements:

• Proven experience as a content writer, with a strong portfolio showcasing diverse writing styles and topics

Other Requirements:

• A writing test or sample may be required during the interview process

Responsibilities:

• Content Creation

• Research

• Content Planning

• SEO Optimization

• Editing and Proofreading

Benefits:

• Competitive compensation

• Collaborative work environment

• Opportunities for professional growth and development

• ESOPs for all the employees

Education Requirements:

• Bachelor's degree in business, marketing, or a related field (Master's degree preferred)

Experience Requirements:

• 8+ years of progressive experience in customer success, with a minimum of 3 years in a leadership role, preferably in the SaaS industry

Responsibilities:

• Develop and Execute Customer Success Strategy

• Team Leadership

• Customer Onboarding

• Retention and Growth

• Customer Support

Benefits:

• Health insurance (100% medical, dental, vision)

• 401k with matching

• Flexible vacation policy

• Scooter reimbursement

• Orca card sponsorship (if you prefer bussing over scooting!)

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BS degree in Computer Science, Information Technology, or related field

Experience Requirements:

• 3+ years of relevant experience as a Business Analyst, or similar role

Other Requirements:

• Proficiency in Google Slides, Google Sheets, data visualization software

• Strong problem solving skills and attention to detail

• Fluency in SQL

Responsibilities:

• Develop internal dashboards, reports, decks, and ad hoc analyses

• Proactively contribute valuable insights

• Work closely with the CX Strategy and Customer Success teams

• Provide actionable insights to decision-makers

• Analyze and define metrics to measure business performance

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BA/BS, advanced degree a plus

Experience Requirements:

• 3-5 years of customer-facing role (Customer Success, Product, Sales, Consultant)

Other Requirements:

• Outstanding written communication

• Strong organizational skills

• Significant domain experience in Retail, ecommerce, and SaaS

• Influential cross-functional teamwork

• Ability to understand insights, results and make recommendations

Responsibilities:

• Become the subject matter expert and trusted adviser to every account

• Audit client performance data and help recommend to customers

• Use data insights to track feature utilization

• Conduct SBRs/QBRs with customers

• Advocate for Linc customers and drive customer feedback

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• 4 year degree in a technical field

Experience Requirements:

• 3+ years of experience in development, professional services, technical support, or sales engineering

• 2+ years of experience in SaaS and/or Enterprise Software

Other Requirements:

• Demonstrate the ability to troubleshoot code

• Demonstrate the ability to work with third-party service providers

• Demonstrate competence in Linux / Unix

• Demonstrated ability to credibly and effectively communicate

Responsibilities:

• Integrate, implement and onboard the Linc Customer Care Automation platform

• Provide technical support for enterprise customers

• Make your customers referenceable, raving fans of Linc

• Develop a trusted partnership with key stakeholders

• Contribute to the Linc team with documentation

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. in Computer Science or a related field

Experience Requirements:

• 1+ years of site reliability engineering experience

Other Requirements:

• Familiarity with at least one cloud service provider, preferably AWS

• Familiar with basic SQL commands and Intent protocols

• Proficient in cloud application orchestration tools like Kubernetes, helm

• Experience with monitoring stacks, preferably Datadog

Responsibilities:

• Collaborate with engineering teams to define and maintain services SLA

• Monitor metrics, alerts, logs across infrastructure and applications

• Create and maintain tools to monitor the platform

• Respond to incidents, troubleshoot, investigate root causes

• Conduct post-incident investigation and report

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• Major in Computer Science or a related field with demonstrated academic excellence, graduate degree preferred

Experience Requirements:

• 5+ years of working experience with at least 3 years in machine learning, esp. In NLU/NLP fields

Other Requirements:

• 5+ years of programming experience, great coder in Python

• 3+ years of commercial product building experience and hands-on cloud platform experience

• Familiarity with a wide range of ML techniques

• Experience with ML tools such as TensorFlow, PyTorch, Keras

Responsibilities:

• Works on one or more technical areas of applications of Natural Language Understanding

• Develops and demonstrates viability of novel ML-based solutions

• Be a leader within the engineering and product department

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. in Computer Science or a related field

Experience Requirements:

• 5+ years of industry software QA experience for a cloud-based product

Other Requirements:

• Ability to create test plans, define testing strategies, and identify high-risk areas

• Experience with Python testing tools

• Deep understanding of the latest web technologies

• Experience building test and staging environments

Responsibilities:

• Create detailed, comprehensive and well-structured test plans and test cases

• Implement best test automation practices

• Maintain, expand, and improve our automated testing framework

• Manage test cases and process using test management tools

• Collaborate with development team to develop comprehensive testing strategy

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• Bachelor or graduate degree in Computer Science or related technical fields

Experience Requirements:

• 5+ years of working experience in designing and developing large scale web applications or enterprise systems

Other Requirements:

• Experience in building high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications

• Demonstrated ability to master at least two of the programming languages: Python, Go, Java or C++

• Strong knowledge in software architecture, data structures

• Experience in designing and implementing public API

Responsibilities:

• Build and maintain Linc’s SaaS application platform

• Architect, design and implement new functionality and product enhancements

• Play a leading role in all phases of software development

• Collaborate across entire product team

• Document and communicate designs and interfaces

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. or M.S. in Computer Science or related field

Experience Requirements:

• 2+ years of working experience in software development

• 2+ years of experience building scalable backend servers and API services or large scale web applications

Other Requirements:

• Strong knowledge in software architecture, data structures, modern design patterns, microservice, and internet protocols

• Exceptional in designing and building high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications

• Strong coding experience and knowledge of a server-side language

• Strong coding experience and knowledge of Javascript, HTML, CSS

Responsibilities:

• Build and maintain Linc’s SaaS application platform at the highest level of quality, service and availability

• Architect, design and implement new functionality and product enhancements

• Play a leading role in all phases of software development

• Collaborate across entire product team to contribute to the analysis of functional requirements and overall system architecture

• Document and communicate designs and interfaces for use by other engineers

Benefits:

• Remote-first

• Relocate if you want

• Platinum-tier insurance

• Stipends

• Unlimited PTO

Experience Requirements:

• 5+ years of professional programming experience including vanilla HTML/JS/CSS in a browser

Other Requirements:

• Experience creating and maintaining front end infrastructure and tooling such as build pipelines

• Keen attention to detail and able to work with a designer to iterate toward responsive and scalable designs

• Interest in machine learning, statistics and algorithms for dealing with large datasets

Responsibilities:

• Build infrastructure as a service with a web app implemented in Rust

• Work with a small team to implement a fast, modern and efficient web front end with client and server side components

• Implement advanced visualizations using D3, WASM, SVG and CSS to provide insight into complex data sets and models

• Build end-to-end ML applications with the support of a Data Scientist on the platform

Benefits:

• Remote-first

• Relocate if you want

• Platinum-tier insurance

• Stipends

• Unlimited PTO

Experience Requirements:

• 5+ years of relevant experience in roles that require a strong statistical background day to day

Other Requirements:

• Experience designing machine learning models (data analysis, feature engineering, algorithm selection), and working with them in a production environment, using a language like R, Python or C++

• Understanding of SQL concepts for data retrieval, cleaning and feature engineering

• Presentation and communication skills, diagrams as well as documents to explain deep concepts

Responsibilities:

• Work with an engineering team to implement ML solutions at scale

• Build an infrastructure platform across multiple cloud providers

• Integrate the latest models and frameworks w/ vector and tabular database operations

• Diagnose customer scale and performance issues

Benefits:

• Remote-first

• Relocate if you want

• Platinum-tier insurance

• Stipends

• Unlimited PTO

Education Requirements:

• Bachelor's degree or equivalent experience in a quantitative field (Statistics, Mathematics, Computer Science, Engineering, etc.)

Experience Requirements:

• 5+ years of relevant experience in roles that require a strong statistical background day to day

Other Requirements:

• Experience designing machine learning models (data analysis, feature engineering, algorithm selection), and working with them in a production environment, using a language like R, Python or C++

• Excellent understanding of SQL concepts for data retrieval, cleaning and feature engineering

• Presentation and communication skills, diagrams as well as documents to explain deep concepts

Responsibilities:

• Create documentation for classical Machine Learning use cases on a brand new platform

• Educate early customers and help them formulate business problems as supervised learning problems

• Design statistical visualizations that provide insight across multiple data sets

• Guide UX to create interpretable model outputs, as well as avenues for model improvement

• Implement concepts in SQL, Python and Rust rather than Powerpoint

Benefits:

• Remote-first

• Relocate if you want

• Platinum-tier insurance

• Stipends

• Unlimited PTO

Education Requirements:

• Bachelor’s degree in computer science, human-computer interaction, interaction design, or a related field

Experience Requirements:

• 7+ years of product management and/or software engineering experience

Other Requirements:

• Experience with databases, machine learning, and software development in practice

• Experience developing GTM strategy and product vision in a 0-1 organization

Responsibilities:

• Work on a small team with designers and engineers to create intuitive user experiences

• Research a rapidly developing market, and design the foundation of next gen data infrastructure

• Work directly with users to understand their needs and formalize product requirements

• Develop Sales & Marketing strategy aligned with Research & Development

Other Requirements:

• Strong at data structures, algorithms and probability theory

• C/C++/Python

• Tensorflow/Keras/PyTorch

• Worked with Spacy/OpenCV/Huggingface or other similar libraries

• Designing and developing RESTful APIs with Flask/FastAPI

Responsibilities:

• Design annotation/training/inference pipelines

• Quickly explore and validate different models and architectures

• Come up with appropriate metrics and benchmarks to evaluate performance

• Wrap APIs around models and deploy them to the cloud

• Monitor the performance of models and build feedback loops for continuous improvement