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Firework

Customer Success Manager (India)

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

salesremoteMumbai, INfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor’s degree required

Experience Requirements:

  • 5+ years of enterprise customer success relationship management

  • Proven ability to manage revenue-related KPIs

  • Experience with B2B SaaS and e-commerce

  • Track record of contributing to revenue growth

Other Requirements:

  • Experience with Salesforce and Gainsight preferred

  • Must be able to travel for customer visits as needed

  • Strong experience with data tools, Excel or Google Sheets

  • Ability to influence technical and non-technical audiences

Responsibilities:

  • Act as a strategic business partner to enterprise accounts

  • Responsible for growing customer lifetime value and expansion

  • Forecast, drive, and negotiate renewal and upsell terms

  • Analyze usage data and customer behavior for ROI

  • Lead and conduct regular business reviews

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Firework

Customer Success Manager (India)

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

salesremoteGurgaon, INfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor’s degree required

Experience Requirements:

  • 5+ years of enterprise customer success relationship management

  • Proven ability to manage revenue-related KPIs

  • Experience with B2B SaaS and e-commerce

  • Track record of contributing to revenue growth

Other Requirements:

  • Experience with Salesforce and Gainsight preferred

  • Must be able to travel for customer visits as needed

  • Strong experience with data tools, Excel or Google Sheets

  • Ability to influence technical and non-technical audiences

Responsibilities:

  • Act as a strategic business partner to enterprise accounts

  • Responsible for growing customer lifetime value and expansion

  • Forecast, drive, and negotiate renewal and upsell terms

  • Analyze usage data and customer behavior for ROI

  • Lead and conduct regular business reviews

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Firework

Sr. Data Analyst

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

engineeringremoteMexico City, MXfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor's degree in statistics, computer science or related field

Experience Requirements:

  • Minimum 3-5 years of experience in business analytics or business intelligence

  • Experience working on data warehouse deployments, data management and reporting

  • Previous experience in DBT or other data transformation framework is a plus

Other Requirements:

  • Fluent in English

  • Advanced knowledge of SQL

  • Preferred knowledge of Sigma, Looker, or Tableau

  • Start-up mentality; able to flex and adapt quickly

Responsibilities:

  • Partner with business stakeholders to build and analyze data

  • Build and maintain dashboards and visualization software

  • Perform assessments and statistical analyses

  • Strategize and develop new trend and opportunity reports

  • Support ongoing tracking and monitoring of key performance indicators

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Firework

People & Talent Partner

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

recruitingremoteMumbai, INfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor's degree

Experience Requirements:

  • 5+ years recruiting experience within a global start-up

  • 2+ years People Ops generalist experience

  • Track record delivering on hiring objectives up to senior roles

Other Requirements:

  • Must be able to start the role in Pacific timezone initially

  • Working knowledge of invoices, budgets, and vendors

  • Exceptional communication skills with high level of EQ

  • Strong organizational skills and attention to detail

Responsibilities:

  • Drive end-to-end recruiting for select roles

  • Support onboarding, offboarding, and people lifecycle processes

  • Support and lead performance cycles and engagement initiatives

  • Provide administrative and operation support for core business functions

  • Maintain People systems, records, and documentation

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Firework

Digital Showroom Host

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

operationsremoteUS
$1,200 - $2,000
freelance

Benefits:

  • Innovation thrives and collaboration fuels success

  • Potential to transition to part-time employee

  • Work from home studio setup

Experience Requirements:

  • OBS expertise (non-negotiable)

  • Experience with multi-camera production and B-roll filming

  • Strong on-camera presence (hosting, UGC, or influencer experience)

Other Requirements:

  • Professional home studio setup (HD camera, lighting, mic)

  • Stable Wi-Fi and clean backdrop

  • Holiday season availability is a plus

Responsibilities:

  • Host 60–90 min livestreams with audience interaction

  • Run OBS to manage transitions, overlays, and multi-cam shots

  • Film B-roll content for event promos and social cutdowns

  • Attend product briefings and tech rehearsals

  • Deliver high-quality recordings for post-event use

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Luigi's Box

International Partnership Manager (Benelux + UKI and Nordics)

Boost e-commerce revenue and customer satisfaction with an AI-powered search and discovery suite featuring personalized recommendations and advanced analytics.

salesremoteNLfull-time

Benefits:

  • Flexible working hours

  • Hybrid & remote work options

  • Regular company events

  • Hardware contribution

  • Self-development allowance

Education Requirements:

  • Strong English skills (C1)

  • Native Dutch speaker

Experience Requirements:

  • 3+ years of experience in tech or e-commerce

  • Partner management across the Benelux Markets

  • Existing personal network of ecommerce agencies

Other Requirements:

  • Familiarity with HubSpot

  • Excellent negotiation skills

  • Self-driven mindset

Responsibilities:

  • Expand and manage partner base in Benelux, UKI & Nordics

  • Collaborate with Director of Partnerships and Sales teams

  • Drive qualified business with and for partners

  • Participate in industry events and conferences

  • Monitor partner performance and customer satisfaction

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Luigi's Box

LLM/AI Engineer

Boost e-commerce revenue and customer satisfaction with an AI-powered search and discovery suite featuring personalized recommendations and advanced analytics.

engineeringremotefull-time

Benefits:

  • Flexible working hours

  • Hybrid & remote work options

  • Regular company events

  • Hardware contribution

  • Employee Stock Ownership Plan

Education Requirements:

  • English proficiency

Experience Requirements:

  • Experience building and launching LLM systems

  • Python coding skills

  • Experience with general ML and statistics

  • Experience with ML Ops for LLMs

Other Requirements:

  • Enthusiastic, driven, teamplayer mindset

  • Ability to understand technical or business problems

Responsibilities:

  • Build prototypes of new LLM-based search technologies

  • Collaborate with UX researchers and product managers

  • Learn state of the art science

  • Handle projects at scale (thousands of requests per second)

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Luigi's Box

Ruby on Rails Backend Engineer

Boost e-commerce revenue and customer satisfaction with an AI-powered search and discovery suite featuring personalized recommendations and advanced analytics.

engineeringremoteBratislava, SKfull-time

Benefits:

  • Flexible working hours

  • Hybrid & remote work options

  • Hardware contribution

  • Self-development allowance

  • Employee Stock Ownership Plan

Education Requirements:

  • Professional working proficiency in English (B2+)

Experience Requirements:

  • Experience with Ruby on Rails (Senior level)

  • Familiarity with object-oriented programming

  • Understanding of HTTP and MVC frameworks

  • Experience working on larger-scale projects

Other Requirements:

  • Collaborative mindset

  • Ownership-driven

  • Located in CZ/SK

Responsibilities:

  • Backend development for flagship web application

  • Collaborate with Vue.js and UX/UI Product teams

  • Build backend functionalities for CRM or sync

  • Optimize database operations

  • Contribute to feature development and bug fixes

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Luigi's Box

Senior Python Developer

Boost e-commerce revenue and customer satisfaction with an AI-powered search and discovery suite featuring personalized recommendations and advanced analytics.

engineeringremoteBratislava, SKcontract

Benefits:

  • Flexible working hours

  • Hybrid & remote work options

  • Company events

  • Hardware contribution

  • MultiSport card

Education Requirements:

  • Fluent in English

Experience Requirements:

  • Strong Python and backend development experience

  • Experience with APIs and relational databases

  • Experience with Elasticsearch

  • Background in large-scale data processing

  • Experience integrating ML models

Other Requirements:

  • Comfortable taking features from idea to production

  • Curious about ML systems

  • Proactive mindset

Responsibilities:

  • Build and maintain Python backend services

  • Collaborate with ML researchers

  • Optimize performance for millions of users

  • Work with large-scale behavioral and product data

  • Mentor junior developers

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Amplemarket

Senior Revenue Operations Manager

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteEMEAfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 4+ years in Revenue Operations, Sales Operations, or a related GTM operations role, ideally in SaaS

  • Proven experience partnering with Sales, Marketing, and CS leadership

  • Advanced Salesforce administration and reporting skills

  • Track record of designing and executing processes that improved revenue predictability

  • Experience in early stage or high growth environments

Other Requirements:

  • Data-driven mindset with proficiency in analytics tools (e.g., Meta, Looker)

  • Strong project management and stakeholder alignment skills

Responsibilities:

  • Partner with GTM leadership to design and execute revenue strategies

  • Define and manage rules of engagement and territory models

  • Lead forecasting and pipeline inspection cadences

  • Map and improve the end-to-end revenue process

  • Own the GTM tech stack and ensure data integrity

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Amplemarket

Revenue Enablement Manager

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteEMEAfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 4 years of experience in Sales Enablement, Sales Training, Revenue Ops, or Sales Management

  • Direct exposure to roles you're enabling (SDR, AE, CSM, or presales)

  • Experience operating in fast-paced, early-stage environments

Other Requirements:

  • Familiar with GTM tech stack

  • Natural coach with strong communication and teaching skills

  • Data-driven mindset

Responsibilities:

  • Design and own end-to-end enablement strategy for revenue teams

  • Build structured onboarding programs for SDR, BDR, AE, CSM, and SE

  • Lead ongoing training and upskilling sessions

  • Develop and manage enablement content (battlecards, pitch decks, etc.)

  • Track enablement KPIs like ramp time and quota attainment

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Amplemarket

Sales Development Representative

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

salesremoteEuropefull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • Experience using a CRM to manage sales activities

  • Experience with solution-selling and consultative sales methods

Other Requirements:

  • English native-speaker

  • Strong written and verbal communication skills

  • Comfortable making cold calls

Responsibilities:

  • Research, identify and qualify leads in the B2B SaaS space

  • Develop new outbound strategies to build relationships with prospects

  • Build a pipeline of leads using email, phone, and social media

  • Educate prospects on Amplemarket and its benefits

  • Generate high quality appointments for Account Executives

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Amplemarket

Business Development Representative

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

salesremoteEuropefull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 0-2 years experience in a Business Development role

  • Experience in business development for B2B and/or SaaS products is a plus

Other Requirements:

  • Fluency in Portuguese is required

  • Ability to work in a timezone close to Portugal’s (GMT or GMT+1)

  • Strong written and verbal communication skills

Responsibilities:

  • Identify and research potential companies and people for Amplemarket

  • Help develop approaches to target companies for winning new business

  • Schedule and manage top of the funnel sales campaigns

  • Filter and qualify companies and people expressing interest

  • Educate prospects and customers on Amplemarket benefits

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Amplemarket

Growth & Marketing Lead

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

marketingremoteUSfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 5+ years of experience in Marketing or Growth, ideally in B2B SaaS

  • Proven ability to launch and manage performance marketing campaigns

  • Experience with marketing automation tools and CRM platforms

Other Requirements:

  • Fluency in English is required

  • Analytical and comfortable with KPIs (CAC, LTV, ROAS)

Responsibilities:

  • Own and execute digital marketing strategy

  • Launch and manage multi-channel paid campaigns

  • Optimize website performance, SEO, and conversion funnels

  • Develop demand generation strategies (ABM, email, nurturing)

  • Plan and execute online and offline events

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Amplemarket

Senior Customer Success Manager

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteUSfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 3+ years of experience in customer success, account management, or similar role

  • Track record in managing complex customer relationships and achieving renewals

  • Experience managing a portfolio with ARR of 1M or higher

Other Requirements:

  • Customer-centric mindset

  • Analytical skills for forecasting ARR changes

  • Solid project management experience

Responsibilities:

  • Own and manage a portfolio of customer accounts

  • Guide customers from onboarding to renewal as a trusted advisor

  • Lead onboarding process and live product training sessions

  • Track metrics like satisfaction, NPS, and retention rates

  • Identify expansion opportunities and manage upsell initiatives

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Amplemarket

Head of Customer Success

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteUSfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • 6+ years of experience in Customer Success

  • 3+ years in a leadership role, preferably in B2B SaaS

  • Proven track record in driving retention and expansion at scale

Other Requirements:

  • Experience working with C-level executives

  • Fluency in English is required

Responsibilities:

  • Lead and develop a high-performing Customer Success team

  • Own Net Revenue Retention (NRR) targets and reduce churn

  • Implement structured expansion strategies and optimize upsells

  • Optimize customer journeys (onboarding, adoption, success)

  • Improve Net Promoter Score (NPS) and customer advocacy

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Amplemarket

Product Support Specialist

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteLATAMfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • Hands-on experience in a customer-facing or support capacity

  • Comfortable using tools like Zendesk, HubSpot, Pylon, or similar

  • Experience troubleshooting product or technical issues

Other Requirements:

  • Located in LATAM or the US working within US time zones

  • Clear written and verbal communication skills

Responsibilities:

  • Main point of contact for users via email, chat, and video

  • Troubleshoot and guide customers through product workflows

  • Collaborate with Product and Engineering to report recurring issues

  • Contribute to support processes and internal playbooks

  • Identify trends in customer queries to suggest proactive solutions

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Amplemarket

Junior Product Support Specialist

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

operationsremoteLATAMfull-time

Benefits:

  • Nice work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • Prior experience in customer-facing roles is a plus

  • No previous experience in SaaS or product support required

Other Requirements:

  • Proficiency in English is mandatory

  • Based in the Americas working within U.S. time zones

Responsibilities:

  • Communicate with customers via email, chat, and video calls

  • Learn the product inside and out to help users find solutions

  • Collaborate with Product and Engineering to share insights

  • Build and update help center documentation and FAQs

  • Ensure full resolution of customer issues

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Amplemarket

Senior Product Designer

Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.

designremoteEMEAfull-time

Benefits:

  • Nice remote work environment

  • Competitive Salary

  • Health Insurance

  • Stock Options

  • Annual Company Trip

Experience Requirements:

  • Several years of experience designing software

  • Track record of shipping excellent design in a fast-paced environment

  • Experience with design systems

Other Requirements:

  • Based in GMT-3 to GMT+3 timezones

  • Proficiency in Figma

  • Strong design sense and attention to detail

Responsibilities:

  • Shape product strategy and visual direction

  • Lead design projects and collaborate with engineers

  • Create user flows, prototypes, and high-fidelity visuals

  • Build and nurture a design-focused culture

  • Understand customer needs through direct conversations

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Zapier

Data Engineer

Automate complex business workflows and scale AI agents across 8,000+ app integrations to eliminate repetitive tasks and orchestrate intelligent systems safely.

engineeringremoteUS
$141.1K - $211.7K
full-time

Benefits:

  • Equity

  • Bonus

  • Competitive pay

  • Equitable practices

  • Transparent compensation

Education Requirements:

  • Education is not a requirement for our roles

Experience Requirements:

  • 4+ years of experience building and maintaining scalable, reliable data pipelines and infrastructure in cloud environments

  • Strong software engineering foundation for Product Data Engineering roles

  • Experience with Governance, Privacy, and Security for Data Platforms roles

  • Highly skilled in Databricks, Spark, or similar distributed processing platforms

  • Proficient in Python and/or Typescript, and strong in SQL

Other Requirements:

  • Commitment to data quality and observability

  • Excellent written communication skills

  • Ability to balance pragmatism with action

  • Knowledge of performance tuning and maintenance across modern data platforms

Responsibilities:

  • Build and Scale Data Services and APIs

  • Collaborate on Data Architecture and Models

  • Contribute to Standards, Quality, and Governance

  • Performance Tuning, Maintenance and Optimization

  • Develop Reusable Engineering Patterns

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