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Engineering Manager- AI
Automate complex banking resolutions and enhance member wellness for credit unions and community banks with agentic AI that ensures 24/7 financial-grade compliance.
Benefits:
100% paid health, dental & vision care
401(k) match & financial wellness perks
Discretionary PTO + paid parental leave
Mental health, wellness & family benefits
Experience Requirements:
8+ years of backend engineering experience building distributed systems
Strong experience with low-latency systems (Voice, Telephony, Streaming)
3+ years working with LLM-powered or AI-driven systems in production
Hands-on experience designing and orchestrating agentic workflows
Experience managing engineers while remaining deeply hands-on
Other Requirements:
Strong proficiency in Typescript and backend languages (Node.js, Go, Java)
Experience deploying AI systems in cloud environments
Responsibilities:
Drive AI-first thinking across product architecture and execution
Architect systems coordinating multiple AI agents with memory and planning
Design distributed backend systems serving real-time interactions
Maintain high standards for observability, monitoring, and debugging
Build and grow a high-performance team with bias to action
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Chief Marketing Officer (CMO)
Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.
Benefits:
Salary + Bonus + company shares (Option 1)
Salary + Bonus (Option 2)
Experience Requirements:
7–10 years of experience in digital marketing (Option 1)
3–5 years of experience in digital marketing (Option 2)
Mandatory experience in B2B SaaS
Other Requirements:
Strong strategic, data-driven, and performance-oriented mindset
Proven leadership and international business exposure
Skilled in content, creatives, videos, UGC
Responsibilities:
Validate and optimize the global marketing strategy
Manage acquisition channels (Paid Ads, SEO, Social, Email)
Drive marketing performance (ROI, CAC, LTV)
Develop brand positioning and oversee digital communication
Build, manage, and structure the marketing team
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Senior Site Reliability Engineer
Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.
Experience Requirements:
10+ years in SRE / DevOps / Infrastructure engineering roles
Hands-on experience managing Kubernetes at scale
Proven experience using and managing ArgoCD
Other Requirements:
Deep understanding of Linux, containers, networking
Strong track record building observability (Prometheus, Grafana, Loki)
Able to work autonomously and improve systems fast
Responsibilities:
Identify and fix reliability and deployment bottlenecks in Kubernetes
Deploy and manage ArgoCD clusters for GitOps workflows
Build observability tools (metrics, logging, alerting)
Define best practices for scaling and disaster recovery
Work with product and backend teams for smooth releases
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AI Researcher
Automate complex enterprise workflows and transform unstructured data into strategic intelligence using no-code AI agents for finance, risk, and operations teams.
Education Requirements:
PhD preferred
Strong background in CS, mathematics, ML, and research
Experience Requirements:
3+ years of research experience in NLP, Gen AI, and related areas
Other Requirements:
Ready to work full-time from our Pune office
No remote/hybrid
Responsibilities:
Making sense of unstructured enterprise data
Pushing AI recommendation accuracy closer to 100%
Building governance, observability & explainability frameworks
Designing complex multi-agent workflows
Domain-specific fine-tuning
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Java Developer
Transform financial services with AI-driven omnichannel banking, RegTech, and immersive metaverse experiences designed for banks and government institutions.
Experience Requirements:
2-5 Years
Other Requirements:
Deep technical expertise and hand on experience in Java, Web Development, Spring Boot, Hibernate, Microservices
Experience with RDBMS, Rest API. Good knowledge of client/server architecture
Good understanding of multi-threaded application development, design patterns
Exposure to Jenkins
Exposure to Product Development Life Cycle
Proven Experience in Project Management
Proven Experience in interfacing with client, vendors
Exposure to BFSI Domain
Effective communication and interpersonal skills
Willing to travel for assignments
Responsibilities:
Performing requirement analysis
Developing high quality and details designs
Translate requirement to design and then to implementation
Using coding standards and best practices to ensure quality
Coach, lead and manage the team by sharing expertise for team development
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Product Designer
Power real-time AI decisions with a high-performance feature store that unifies data pipelines and model serving using idiomatic Python in your own cloud.
Benefits:
Comprehensive medical, dental, and vision insurance
Flexible Spending Account (FSA), Health Savings Account (HSA)
Expert Healthcare Guidance
Retirement savings
15 company holidays each year
Experience Requirements:
5+ years of full-time design experience
Portfolio that showcases shipped work
Comfort building for an engineering persona
Fluent in Figma
Other Requirements:
Collaborative mindset
Strong communication skills
Ability to work autonomously in a fast-paced environment
Willingness to work from SF office 5 days a week
Legal authorization to work in the United States
Responsibilities:
Work directly with engineers and founders to navigate the problem space
Own UI/UX end-to-end, from concept to high-fidelity mocks to implementation
Gather feedback from peers and users to validate designs and rapidly iterate
Balance speed and polish with a bias to making pragmatic trade-offs
Help start the design system: components, patterns, and principles
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Senior Account Executive
Identify hidden growth opportunities and understand the causal drivers behind KPI changes with an AI-powered analytics agent for product and growth teams.
Experience Requirements:
Proven experience in sales or business development.
Experience in the analytics industry (product/marketing analytics, AI, BI, etc) – a big advantage.
Experience working in start-ups – advantage.
Other Requirements:
Excellent communication and presentation skills. Ability to persuade, lead, and confidently handle and resolve customer objections.
High motivation and energy to exceed targets.
High analytical skills to be able to understand the customers’ pain points and showcase Loops’ unique value propositions.
English mother tongue – mandatory.
Responsibilities:
As an Account Executive, you will be responsible for generating new revenue for Loops: creating, cultivating and developing accounts and increasing market share.
Meet and exceed sales quota – strategically selling the company’s core product to new prospects in a consultative manner.
Generate new leads through outbound research.
Management of entire sales cycle from prospecting, discovery, solution proposing, presentation, negotiating and closing.
Working days – Mon-Fri.
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Content Writer
Optimize team efficiency and resource allocation with AI-powered workforce analytics, real-time productivity tracking, and automated wellness insights for enterprises.
Benefits:
Competitive salary and benefits package offered.
ESOPs for all.
Education Requirements:
Bachelor's degree in English, Journalism, Marketing, Communications, or a related field (or equivalent experience).
Experience Requirements:
Proven experience as a content writer, with a strong portfolio showcasing diverse writing styles and topics.
Other Requirements:
Familiarity with SEO best practices and the ability to incorporate keywords effectively.
Proficiency in using content management systems (CMS) and basic understanding of HTML/CSS.
Strong research skills and the ability to distill complex information into easily understandable content.
Creativity and a willingness to think outside the box to produce fresh and engaging content.
Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Responsibilities:
Produce well-researched and compelling content, including blog posts, articles, website copy, and social media posts.
Conduct thorough research on industry-related topics to ensure content accuracy and relevance.
Collaborate with the marketing team to develop content strategies and editorial calendars.
Optimize content for search engines by incorporating relevant keywords and SEO best practices.
Review and edit work for grammar, spelling, punctuation, clarity, and style.
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Head - Customer Success
Optimize team efficiency and resource allocation with AI-powered workforce analytics, real-time productivity tracking, and automated wellness insights for enterprises.
Benefits:
Competitive compensation
Collaborative work environment
Opportunities for professional growth and development
ESOPs for all the employees.
Education Requirements:
Bachelor's degree in business, marketing, or a related field
Master's degree preferred
Experience Requirements:
8+ years of progressive experience in customer success
Minimum of 3 years in a leadership role
Preferably in the SaaS industry
Other Requirements:
Strong understanding of SaaS products and services
Exceptional leadership and team management skills
Excellent communication and interpersonal skills
Ability to analyze data and make data-driven decisions
Customer-centric mindset with a passion for ensuring customer satisfaction
Responsibilities:
Develop and implement a comprehensive customer success strategy to maximize satisfaction, retention, and growth.
Lead, mentor, and inspire a high-performing customer success team.
Develop and optimize an effective customer onboarding process.
Proactively engage with customers to identify opportunities for upselling and cross-selling.
Oversee the customer support function, ensuring timely and effective resolution of issues.
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Office Manager
Pinpoint hidden business activity and combat financial crime by transforming public data into actionable insights for tax authorities and government agencies.
Benefits:
Employee meals (breakfast & dinner)
Experience Requirements:
At least 2 years of proven experience in operations, office management, or a similar administrative role
Vendor management and negotiation experience
Other Requirements:
Exceptional organizational skills
Strong communication and interpersonal skills
Proactive, creative, and resourceful mindset
Ability to thrive in a fast-paced, growing environment
Responsibilities:
Full ownership of day-to-day office operations, including organization, appearance, facilities, and infrastructure maintenance
Management of cleaning services, office supplies, supermarket orders, and employee meals
Vendor management, including coffee services, maintenance providers, and building management
Oversight of office access control, chip encoding and tracking, and security cameras
Preparation of monthly attendance reports for payroll and budget tracking
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Technical Customer Success
Automate security operations and investigate every alert with agentic AI that triages, researches, and responds to threats while reducing logging costs by 85%.
Benefits:
Generous equity package
Unlimited PTO
Great healthcare
Stay Healthy subsidy (for gym and sports)
Education Requirements:
BSc/MS in Computer Science, Engineering, or a technical 4-year degree
Experience Requirements:
3+ years of experience in a customer-facing technical role within B2B SaaS
Proven experience working directly with external enterprise customers
Foundational knowledge of SIEM, SOC automation, or cloud security
Ability to learn APIs, integrations, and cloud infrastructure
Other Requirements:
Self-motivated startup mindset
Ability to explain technical how-tos clearly
Responsibilities:
Lead technical implementation for new customers
Serve as a technical expert for platform configurations
Monitor usage data to identify health risks and drive retention
Act as a bridge to Product/Engineering regarding customer feedback
Conduct technical deep-dives and business reviews
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Product Implementation Specialist- US Shift
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Join a winning team
Autonomy and trust
Impact and growth
Education Requirements:
Bachelor's or Master’s degree in Engineering, Business, or a related field
Experience Requirements:
1–3 years of experience in SaaS onboarding, client success, or product implementation (startups preferred)
Other Requirements:
Strong communication skills
Proficient in Advanced Excel (Pivot tables, formulas, dashboards) and Excel Macros/VBA
Analytical, proactive, and solutions-oriented mindset
Comfortable with travel—willing to visit client sites and warehouses
Responsibilities:
Collaborate with ecommerce and logistics clients to understand their business needs
Own and manage your portfolio of clients from onboarding through implementation and go-live
Conduct regular client visits to map operational workflows
Deliver client training, live demos, and onboarding sessions
Work cross-functionally with Sales, Product, and Engineering teams
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Technical Support Specialist
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Competitive salary package with performance-based bonuses
Comprehensive health insurance coverage
Continuous learning and professional development opportunities
Employee assistance program for mental health
Supportive and inclusive work culture
Experience Requirements:
2+ years of experience in a customer support role, preferably in a B2B SaaS environment
Other Requirements:
Technical knowledge of APIs
Basic understanding of HTML and web technologies
Familiarity with JSON and XML formats
Experience using customer support platforms like Zendesk or Freshdesk
Strong problem-solving and communication skills
Responsibilities:
Manage customer inquiries through various support channels
Diagnose and troubleshoot customer issues related to the platform
Assist customers in integrating Clickpost’s platform into their existing systems
Document and log customer interactions and technical issues in the CRM
Identify and analyze recurring customer issues for product improvements
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Head of CSM
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Health insurance
Generous vacation policy
Learning and development budget
Team events and company offsites
Company laptop and devices
Experience Requirements:
8-12+ years in B2B SaaS
5+ years leading CS teams
Other Requirements:
Proven track record owning renewals + retention
Strong customer-facing leadership
Strong operational rigor
Experience working closely with Sales/RevOps/Product
Comfortable working with global customers/time zones
Responsibilities:
Own renewals and retention outcomes
Build a predictable expansion engine (upsell + cross-sell)
Improve customer experience and NPS
Build and scale the CS org
Operate with strong systems, process, and data
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Data Acquisition Engineer – Prism
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Experience Requirements:
3+ years of experience building production-grade data acquisition or scraping systems using Python
Other Requirements:
Strong experience with browser automation tools
Experience with location-based or geospatial data extraction
Solid understanding of HTTP and networking fundamentals
Strong focus on data quality, validation, and reliability
Responsibilities:
Design, build, and maintain scalable data acquisition pipelines
Simulate location-based user journeys to capture geo-specific information
Handle dynamic, JavaScript-heavy environments
Build distributed crawling systems capable of ingesting millions of data points
Implement monitoring, alerting, and automated recovery mechanisms
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Software Engineer (SDE 1)
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Health insurance
Generous vacation policy
Learning and development budget
Team events and company offsites
Company laptop and devices
Experience Requirements:
2 to 3 Years
Strong backend development experience in Java or Python
Other Requirements:
Experience with SQL/NoSQL databases
Familiarity with Kafka, RabbitMQ, or similar messaging systems
Ability to take ownership of technical challenges
Strong problem-solving skills
Responsibilities:
Proficiency in backend development
Developing the vertical through product developments
Take full technical ownership of the product
Analyzing support issues and addressing onboarding concerns
Driving feature development
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Frontend Engineer - Intern
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Paid Internship with potential for full-time employment
Flexible work hours
Mentorship from experienced engineers
Hands-on experience working on real business problems
Networking opportunities or team events
Experience Requirements:
0-6 months experience
Other Requirements:
Strong foundation in React.js, Next.js, HTML5, CSS3, and JavaScript
Hands-on experience with charting libraries (Highcharts, Recharts)
Basic understanding of testing frameworks like Jest or Cypress
Clear communication skills
Responsibilities:
Developing and maintaining user interfaces
Designing and implementing responsive, efficient web components
Understand frontend architecture, tools, and flows
Take ownership of core UI components
Improving scalability and maintainability of the frontend architecture
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Content Writer
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Experience Requirements:
1+ Years
Prior professional experience as a content writer
Other Requirements:
Strong writing skills
Basic understanding of SEO best practices
Passion for storytelling, writing, or technology
Creative mindset with strong attention to detail
Responsibilities:
Create high-quality long-form and short-form content
Edit, proofread, and optimize content
Collaborate with internal teams to develop compelling stories
Manage content independently while aligning with marketing goals
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Product Solutioning Expert
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Dynamic work environment with opportunities for career growth
Collaboration with industry leaders
Competitive salary and benefits package
Education Requirements:
Bachelor’s degree in Business, Computer Science, Engineering, or a related field
Experience Requirements:
4+ Years
3-5 years of experience in product management or product solutioning
Other Requirements:
Strong understanding of logistics and supply chain management
Proven track record of creating effective product solutions
Excellent communication and interpersonal skills
Experience with product lifecycle management and prototyping tools
Responsibilities:
Develop and recommend custom product solutions
Contribute to product roadmaps by identifying potential features
Work closely with Sales, Product, and Engineering teams
Engage with key customers to understand unique needs
Assist in designing prototypes and leading the solution testing process
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Forward Deployed Engineer
Empower financial institutions to increase loan approvals and reduce risk with an AI-driven credit decisioning platform focused on inclusive, automated lending.
Education Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related field
Experience Requirements:
3+ years of relevant, post-college work experience
Experience of working with banks and credit unions is a positive
Other Requirements:
Strong proficiency in programming languages such as Python, Java, TypeScript/JavaScript, or similar
Knowledge of NoSQL data analysis
Good knowledge of AWS
Willing to travel up to 25% of the time to client site
Flexible with working time to accommodate clients and team members across timezones
Responsibilities:
Participate in the implementation process and integration of solutions
Provide technical assistance and problem-solving during deployment and integration
Solve technical challenges with hands-on investigation and client calls
Collaborate with product implementation, data science and engineering teams
Assist in creating and updating technical documentation
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