AI Tech Suite

Yellow.ai

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About

Yellow.ai is a powerful customer service automation platform designed for enterprises, leveraging advanced AI capabilities to facilitate real-time, human-like interactions across various communication channels including voice, text, and email. The platform supports a multi-LLM architecture ensuring scalability, speed, and accuracy with features like AI agents for omnichannel support, analytics, and numerous integrations for seamless deployment. With industry-specific solutions and intelligent automation, Yellow.ai aims to enhance customer and employee experiences, all while adhering to security standards like ISO and GDPR.

Platform

Keywords

enterprise solutions conversational ai ai automation customer service omnichannel

Task

customer service

Features

• omnichannel support

• email automation

• real-time ai interactions

• pre-built integrations with popular platforms

• marketplace for integrations

• ai analytics with dashboards

• voice & text communication

Pricing Plans

Free

• 1 bot

• 2 channels

• 1 custom integration (API)

• 2 custom dashboards (data explorer)

• Limited agents

• 100/month out-of-box integrations

• Max 1000 records

• 1000 transactions

• 1 active campaign

• Max 10 templates

Enterprise

• Unlimited bots

• All channels

• Unlimited custom integrations

• Unlimited custom dashboards (data explorer)

• Unlimited agents

• Usage based pricing

• Unlimited 1000 transactions per user

• Unlimited active campaigns

• Unlimited templates

Social Media

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