AI Tech Suite

Sprinklr

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About

Sprinklr is a leading enterprise software company that provides a unified customer experience management platform. It employs advanced AI to help businesses enhance customer interactions across multiple channels, aiming to drive productivity and improve customer engagement. The platform integrates various functions such as customer service, social media management, marketing analytics, and conversational AI, allowing organizations to streamline processes and improve decision-making. Features include omnichannel contact centers, automated interactions, premium analytics, and extensive integrations with third-party tools. Sprinklr is designed to cater to the needs of large enterprises and is recognized by prominent brands for its ability to deliver consistent, effective customer experiences.

Platform

Keywords

ai customer experience customer service enterprise omnichannel

Task

customer management

Features

• ai-powered chatbots

• real-time insights

• conversational analytics

• omnichannel customer service

• centralized governance

FAQs

How does the 30-day trial work?

How long are your contracts?

What happens after my Sprinklr trial ends?

Pricing Plans

Self-Serve

USD249.00 / per seat/month

• Omnichannel support on 15+ channels

• AI-powered chatbots

• Knowledge base

• Guided paths

• CSAT surveys

• Skill-based routing

Enterprise

• Custom CCaaS solutions

• Omnichannel care on 30+ channels

• Generative AI-powered Agent Assist

• Quality management

• Conversational analytics

Social Media

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