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VoicAI

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About

VoicAI offers AI-driven solutions for businesses to enhance their customer service capabilities. With the ability to scale dynamically, VoicAI helps businesses reduce costs associated with hiring human operators, providing a virtual assistant that can operate 24/7. The service focuses on improving customer interactions through training in cross-selling and up-selling, while also providing a feedback loop for continual improvement. Additionally, VoicAI tailors AI models to align with specific business data and offers cloud infrastructure, negating the need for physical hardware acquisition.

Platform

Keywords

ai customer service virtual assistant cost savings dynamic scaling

Task

customer service

Features

• cost savings

• continuous improvement feedback loop

• cross sale / up sale capabilities

• dynamic scaling

• 24/7 virtual assistant

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