Venixs
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About
Venixs is a business-oriented AI customer success system that integrates AI to enhance customer engagement and service efficiency. It offers a conversational ticketing system to streamline issues with natural interactions. The platform allows teams to monitor and manage conversations, improving collaboration in customer support. Venixs boasts impressive metrics, having processed over 2 million messages and 200,000 conversations with a growing number of happy customers. Their pricing plans are fixed and transparent, accommodating various business sizes and needs, and the system allows customization of AI-generated responses to align with different brands. It's designed for continuous innovation and aims to redefine customer support through AI chatbots.
Platform
Keywords
Task
Features
• 24/7 live chat support
• team collaboration tools
• customizable ai responses
• multi-channel integration
• conversational ticketing system
• monitoring of conversations
FAQs
What privileges are available on the complimentary plan?
The free plan provides access to fundamental features, offering a glimpse into our AI's capabilities. While there are limitations, it's an ideal way to explore our platform and evaluate its suitability for your needs.
Does the pricing increase as my team expands?
Yes, our pricing is transparent and consistent, you get a fixed number of team you can add according to your chosen plan and You will be billed separately if you choose to add more teammate.
How do I terminate or temporarily halt my subscription?
Cancelling or pausing your subscription is straightforward. Navigate to your account settings and follow the cancellation or pause instructions. We strive to make the process seamless, providing the flexibility you need.
Can I upgrade or downgrade my subscription plan at any time?
Yes, you can easily upgrade or downgrade your subscription plan based on your changing needs. Our platform is designed to be flexible, allowing you to scale your usage according to your requirements.
Can I customize the responses generated by the AI for my specific business needs?
Absolutely! Our platform allows you to customize and fine-tune the AI responses to align with your brand voice and meet the unique requirements of your business.
Pricing Plans
Starter Business Plan
₦10000.00 / monthly• 100 conversation sessions
• 1 teammate slot
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Basic Plan
₦40000.00 / monthly• 200 conversation sessions (₦10,0000 per 100 conversations add-on)
• 2 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Advance Plan
₦85000.00 / monthly• 1,000 conversation sessions (₦18,0000 per 500 conversations add-on)
• 8 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• 2 escalation channels (Slack, Teams)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app)
• Image/document upload on the chat feature
• Conversation ticketing system
• FAQ Auto Generation
Professional Plan
₦190000.00 / monthly• 5,000 conversation sessions (₦35,0000 per 1,000 conversations add-on)
• 12 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• All escalation channels (Slack, Teams, Whatsapp: 15 escalations, etc.)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app)
• Image/document upload on the chat feature
• Conversation ticketing system
• FAQ Auto Generation
• Multilingual Feature (coming soon)
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