Userscom
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About
Userscom is a simple, AI-powered ticketing software designed to enhance customer support efficiency without clutter. It enables businesses to respond to customer queries three times faster and save up to four hours daily. Key features include an AI-generated to-do list that identifies important tasks, a follow-up workflow to ensure no ticket is overlooked, customizable ticket organization into tabs, AI-generated reply prompts, and customer insights for personalized interactions. Userscom also offers Kanban boards for simple tracking of support tickets, and integrates seamlessly into websites through a contact form, popup widget, or API. The platform is accessible with a free plan that suits small businesses, alongside a pro plan for unlimited features and tickets.
Platform
Task
Features
• customer insights
• kanban boards for ticket management
• integration via contact form, popup widget, or api
• ai-generated reply prompts
• tickets organized into customizable tabs
• follow-up workflow
• ai-generated to-do list
FAQs
How many users can I add?
You can add as many active users you want for $15 per user.
Which payment method do you accept?
You can pay with both credit card and PayPal. All payments are securely managed by our trusted payment provider.
Is it a live chat tool?
Nope! We chose not to make it a live chat tool on purpose.
How long does the free trial last?
There is no free trial. But you can use the free plan as long as you like, and upgrade to our premium plan when you’re ready.
I have more questions
You can contact us through our chat box or directly reach out to us on our social media. We’re available 24/7.
Is there any limits in paid plan?
No. You can send & receive unlimited tickets. But in free plan you’re allowed only 200 tickets a month.
Pricing Plans
Free Plan
Free Plan• Unlimited tickets
• Todo list
• AI for 200 tickets/mo
• Organize tickets in 2 tabs
• AI reply writer
• Powered by Userscom badge
Pro Plan
USD15.00 / per month• Unlimited tickets
• Todo list
• AI for unlimited tickets
• Organize tickets in unlimited tabs
• AI reply writer
• Remove Powered by Userscom badge
• Customer Attributes
• Priority Support
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