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SupportGuy

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About

SupportGuy is a customer support platform that utilizes ChatGPT to create Slack bots trained on your specific knowledge base. The platform allows users to set up a chatbot in just 10 minutes by adding data from various sources, including websites, links, or PDF documents. Once the chatbot is added to a chosen workspace within Slack, it assists users in resolving queries 10 times faster by being available 24/7. SupportGuy offers different pricing plans to cater to various needs, providing a flexible solution for customer support using AI technology.

Platform

Keywords

knowledge base chatgpt ai assistant customer support slack bot

Task

customer support

Features

• email notifications

• available 24/7

• supports multiple data sources

• chatgpt-powered slack bot

• fast query resolution (10x faster)

• set up within 10 minutes

• priority support available

• no branding options for higher tiers

Pricing Plans

Free

• 50 messages

• 1 chatbot

• 400K characters of knowledge/chatbot

• 10 document uploads

Hobby

$15.00 / per month

• 1,000 messages/month

• 3 chatbots

• 1M characters of knowledge/chatbot

• 20 document uploads

• Email notifications

• Priority Support

Standard

$45.00 / per month

• 4,000 messages/month

• 5 chatbots

• 2M characters of knowledge/chatbot

• 50 document uploads

• Email notifications

• No SupportGuy branding

• Priority Support

Premium

$95.00 / per month

• 10,000 messages/month

• 10 chatbots

• 4M characters of knowledge/chatbot

• 100 document uploads

• Email notifications

• No SupportGuy branding

• Priority Support

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