SearchUnify
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About
SearchUnify is a powerful unified cognitive platform designed to enhance customer support by providing intelligent search, virtual assistance, and knowledge management. It employs advanced AI, LLM integrations, and analytics to improve self-service capabilities, agent productivity, and overall customer satisfaction. With over 50 connectors for various content sources and a suite of next-gen applications, it aims to unify data silos and create seamless customer experiences. Customers can leverage solutions for various use cases including support, fraud detection, and marketing across multiple industries like healthcare, e-commerce, and banking.
Platform
Task
Features
• integration with major platforms like salesforce and zendesk
• advanced analytics for performance optimization
• searchunifygpt for generative questions and answers
• community helper for moderation and engagement
• agent helper for support agents
• knowledge management with knowbler
• searchunify virtual assistant (suva)
• ai-driven cognitive search
FAQs
Does SearchUnify offer a free trial/demo environment to play with?
Yes, we offer a 7-day free trial with 2 content sources of your choice.
Is there any additional cost for adding a new content source in the future?
Adding a public content source is free of cost. However, if you want to add a new API-based content source supported by SearchUnify, you can contact us for a quote.
Do I need to buy multiple SearchUnify instances if I need to embed search on multiple platforms with results coming from different content sources?
A single SearchUnify instance can embed search on multiple platforms and display results from different content sources.
Are there any paid support packages as well?
We offer free email support with a 24-hour turnaround time. There are additional premium support packages too.
Pricing Plans
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