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Satisfaction.AI

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About

Satisfaction.AI by xBrain is an AI-powered customer service solution designed to improve client relations through natural language understanding and conversational agents. It empowers teams by automating repetitive tasks, allowing for a focus on high-value tasks, thus enhancing employee satisfaction and productivity. The tool offers a 24/7 customer service support system that helps agents manage their workflows efficiently. It features a conversational AI system that updates outdated solutions and transforms conversations into conversions. This tool supports multichannel communication, enabling seamless switching across text, voice, email, etc., catering to customers' preferred communication methods. With support for multiple languages and a customizable platform, Satisfaction.AI allows businesses to deploy AI solutions quickly, requires no coding, and provides powerful analytics to monitor performance across channels.

Platform

Keywords

ai automation multilingual customer service conversational agents

Task

customer service

Features

• natural language understanding

• multilingual capabilities

• real-time performance analytics

• fully customizable

• 24/7 customer service

• multichannel support

• quick and easy deployment

• conversational agents

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