Replicant
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About
Replicant offers a conversational AI platform designed to automate customer interactions across various channels, enabling businesses to resolve customer service inquiries without needing more agents. The platform can handle up to 80% of customer service interactions autonomously, allowing for efficient, 24/7 customer support. Replicant integrates with existing support systems, making it a cost-effective solution that boosts customer satisfaction (CSAT 4.5/5) and reduces operational costs significantly by 68%. The service is ideal for industries including insurance, healthcare, hospitality, and retail.
Platform
Features
• integration with existing systems
• conversational ai support
• handles faqs using existing knowledge bases
• supports multiple channels (voice, messaging, digital)
• high resolution rate (up to 80%)
• cost savings on customer calls (up to 68%)
• fast deployment (as quick as 6 weeks)
• strong reliability with 99.5% uptime sla
• ai designed specifically for enterprise needs
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