AI Tech Suite

Neocom.ai

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About

Neocom.ai is an innovative platform designed to streamline product discovery through guided conversations. Its primary focus is on improving customer engagement and helping businesses convert visitors into qualified leads. Key features include personalized assistance based on behavioral data, AI-powered product recommendations, detailed analysis of customer interactions, and support for multilingual projects. Neocom aims to make the shopping experience effortless for users, boasting over 5 million happy users and covering more than 250 product categories. It serves various business sizes with flexible pricing plans tailored to specific needs, from startups to enterprises.

Features

• multilingual support

• personalized customer engagement

• ai-powered product recommendations

• behavioral analytics

• guided selling solutions

FAQs

How are the number of conversations counted?

Neocom only counts the interactions on an advisor as it gives value to your visitors – simple and fair! We assure transparency and you can always keep track of it in the Neocom admin portal.

What happens if conversations exceed my plan limit?

If you exceed your plan limit, our customer success team will contact you with the information about the next suitable upgrades. But until we speak to you, we assure you of an uninterrupted service.

How do I upgrade to the next tier?

In order to get more features, or extend your included conversations, get in touch with your customer success manager to discuss the best options for your business.

Can I invite my team members to work on my projects?

Yes, you can invite additional team member or members depending on your plan. Of course you have the provision to extend.

Do I get support & help as a customer?

For each step of your journey with Neocom, you get individual support. Neocom helps you setup your advisors, ensures ongoing success, supports in scaling globally or across categories. In addition you can access the help center 24/7.