Molin AI
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About
Molin AI is an innovative chatbot solution tailored for eCommerce businesses, designed to reduce support tasks by up to 80%. It employs advanced AI language models and can communicate in over 92 languages, allowing it to address customer inquiries with accuracy and speed. Features include AI product recommendations, support task automation, content generation, and customer analytics. Molin integrates seamlessly with various e-commerce platforms and offers plugins for Shopify, WooCommerce, and more. Users can start with a free plan and opt for premium features through flexible subscription plans, which also include a 14-day free trial on paid tiers.
Platform
Task
Features
• ai content creation
• customer analytics
• ai product recommendations
• ai business copilot
• multilingual support (92+ languages)
• actionable ai features
• support task automation
FAQs
What is Molin?
Molin is an AI copilot for e-commerce, automating support and sales while adapting to your brand voice.
Do you have a free plan available?
Yes, the free plan allows 25 conversations and management of up to 500 products.
What counts as 1 conversation?
One conversation counts as one user session. If the same user starts a new chat later, it counts as a new conversation.
Can Molin handle more than 50,000 products?
Yes, for more than 50,000 products, custom pricing is available.
Can I take over from Molin for live chat?
Yes, you can hand off the chat to a human agent in all plans, including the free one.
Pricing Plans
Startup
USD15.00 / per month• 125 conversations
• Up to 2,000 products
• 20 preset answers
• Collect leads' emails
• AI chat support
• Automatic product refresh
Growth
USD39.00 / per month• 500 conversations
• Up to 10,000 products
• 50 preset answers
• Order updates
• Full conversation history
Scale
USD79.00 / per month• 1,250 conversations
• Up to 50,000 products
• 100 preset answers
• Order cancellation/modification
• Full analytics
Gold
USD1900.00 / per month• Unlimited conversations
• Unlimited products
• Unlimited preset answers
• Custom integrations
• Dedicated support agent
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