MOJO-CX© by TMAC is an innovative platform designed to enhance the efficiency of contact centers by providing agents with advanced tools for conversation analytics, journey orchestration, and performance management. The platform analyzes conversations across various channels to empower agents, allowing them to improve customer experiences while optimizing operational efficiency. With strong features like omnichannel integration and real-time performance management, MOJO-CX© helps organizations enhance agent satisfaction and drive revenue growth. It is particularly targeted towards revenue teams, customer experience teams, risk and compliance teams, and operations teams, ensuring each segment receives tailored support to meet their specific needs. MOJO-CX© also emphasizes data security and compliance, making it a reliable choice for enterprises looking to innovate within their contact centers.
• omnichannel support
• conversation analytics
• real-time insights
• journey orchestration
• performance management
Transform contact centre operations by empowering agents with AI-driven insights and analytics.
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A contact centre platform that enhances agent performance through analytics and automation.
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