MetaDialog
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About
MetaDialog offers a conversational AI platform designed to enhance customer support through automation and integration with various tools. It provides tailored solutions for small to medium businesses and enterprises, allowing them to leverage custom language models and manage customer interactions efficiently. The tool automates a significant portion of customer support queries and facilitates secure data handling, ensuring GDPR compliance. It features APIs for seamless integration with existing customer support software and provides robust training capabilities for contextual understanding. Organizations can opt for on-premises installations or cloud-based solutions to suit their privacy needs.
Platform
Task
Features
• conversational ai
• customer support
• gdpr compliance
• customer engagement
• integration with support software
FAQs
How does MetaDialog reply when it doesn’t know the answer?
MetaDialog escalates the question to a human agent when it doesn’t know the answer.
What types of data can MetaDialog be trained on?
MetaDialog can be trained on any text form data, including links, PDFs, DOCs, CSVs, XMLs, and more.
Can it answer social media comments and direct messages?
Yes, it can interact with social media platforms.
Do you charge a setup fee?
No, there is no setup fee unless there are complex custom flows.
How do you comply with GDPR requirements?
MetaDialog complies with GDPR by signing a Data Processing Agreement (DPA) and adhering to required rules.
Pricing Plans
StartUP
USD29.00 / per month• 1 bot
• 50 internal training dialogues
• 1000 training documents and pages
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