Kodif
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About
Kodif is an AI platform tailored for customer support, focusing on enhancing agent performance and automating the resolution process. It aims to offer a human touch with superhuman speed in managing customer interactions. The platform integrates with various customer service systems, allowing it to operate across web, email, mobile, text, and chat channels. Kodif emphasizes the importance of personalized customer experiences and non-technical customization, making it accessible for various businesses without the need for extensive engineering resources. Its founders boast a background in building customer experience platforms, providing a wealth of expertise to empower mid-market and enterprise companies.
Platform
Task
Features
• ai-powered customer support automation
• supports various communication channels (web, email, mobile, text, chat)
• customizable by non-technical personnel
• personalization of customer interactions
• integrates with multiple customer service platforms
• agent empowerment
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