Jinnee
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About
Jinnee is a virtual assistant tailored for the fintech industry, designed to provide 24/7 customer support and personalized banking services. It addresses common issues in customer service such as limited capacity, long waiting times, and can automate repetitive queries to enhance operational efficiency. Jinnee uses natural language processing and adaptive learning to understand customer needs better, offering insightful analytics in real-time. It helps clients with prompt answers to financial inquiries and can manage a significant volume of requests, allowing human agents to focus on complex cases. Users can create customized chatbots and polls without technical skills, supported by insightful statistics and analytics to track performance. Jinnee continually learns from interactions, thereby improving customer satisfaction from day one.
Platform
Task
Features
• natural language processing
• 24/7 customer support
• automated learning
• insightful analytics
• personalized banking services
• quick access to information
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