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Inbenta

Hiring (4 jobs)

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About

Inbenta is an AI-powered Conversational platform that enhances customer engagement through intelligent automation across multiple channels. With over 15 years of development, covering various industries including Banking, E-Commerce, and Healthcare, it provides solutions for customer service, IT helpdesk, marketing, and more. The platform boasts over 99% response accuracy and a self-service rate exceeding 90%, allowing users to resolve queries without human intervention. Inbenta aims to drive improvements in customer experience and operational efficiency through its proprietary Conversational AI technology, which includes tools like Chat, Search, Knowledge, Assist, and Learn. Their focus is on delivering personalized experiences while ensuring safety and compliance. With a proven track record, Inbenta serves over 1,000 clients globally across 35 languages.

Platform

Keywords

conversational ai customer support customer experience digital transformation intelligent automation

Task

conversational ai

Features

• support for multiple languages

• generative ai integration

• self-service capabilities

• omni-channel support

• automated customer interactions

• high accuracy in responses

Job Opportunities

Delivery Manager (bi-lingual Portugues/English)

AI-powered Conversational platform for customer engagement.

Porto Alegre, BR

PHP Full Stack Developer (bi-lingual Portugues/English)

AI-powered Conversational platform for customer engagement.

Porto Alegre, BR

Product Manager (bi-lingual Portugues/English)

AI-powered Conversational platform for customer engagement.

Porto Alegre, BR

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