Helpdog
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About
Helpdog is a cloud service designed to improve customer support operations by providing essential helpdesk functionalities. It aims to resolve customer inquiries efficiently, thereby enhancing customer satisfaction. The tool offers features that help in reducing the number of inquiries, cutting down on support costs, ensuring no inquiries are missed, improving the quality of support operations, and measuring customer feedback and support staff performance. Helpdog provides automated solutions for managing customer inquiries via forms and facilitates efficient communication and service delivery. It promises low operational costs, simple usability, and compliance with international security standards. This service also offers continuous support for setup and operational improvement while focusing on customer success and satisfaction.
Platform
Task
Features
• 24/7 self-service help center
• security compliance with iso standards
• cloud-based helpdesk service
• inquiry management system
• customer feedback measurement
• performance evaluation tools
• low operational costs
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