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Parabolic AI

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Feature this AI

About

Parabolic AI is an innovative customer support assistant that automates responses based on past customer interactions. It is embedded within popular ticketing systems like Intercom and Zendesk. The AI model is trained on specific company data to enhance response accuracy. Features include human-in-the-loop capabilities, a rare question answerer, and the ability to navigate complex customer queries seamlessly, while providing recommendations for upsells. It auto-categorizes incoming queries, ensuring efficient handling of support requests. The pricing is flexible and based on the number of automated tickets supported, ensuring that costs are aligned with usage. Parabolic AI emphasizes data privacy, signing NDAs and utilizing data anonymization techniques for customer security.

Platform

Keywords

ai automation integration customer support helpdesk

Task

customer support

Features

• human-in-the-loop verification

• automatic categorization of inquiries

• upsell and cross-sell suggestions

• navigates complex conversations

• responses to rarely asked questions

• embedded within existing ticketing software

FAQs

What results can I expect?

We achieve over 98% accuracy on questions asked in any form from diverse data sources.

How is this better than other automations?

Unlike keyword-matching models, we understand user intent, requiring minimal setup and providing higher accuracy.

How do I get started?

Email us for a free demo, providing your knowledge base or historical tickets for training.

What integrations do you support?

We integrate with tools like Zendesk, Intercom, Discord, Slack, and Jira, and continue to expand this list.

Is my data secure?

Yes, we use NDAs, PII anonymization for data processing, and are pursuing SOC2 and GDPR certification.

Pricing Plans

Free Installation

• Free to install

• Initial setup for demo

Custom Pricing

• Training AI model on support data

• Pricing based on ticket volume

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