Macha AI
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About
Macha AI offers intelligent support agents powered by GPT-4o, designed to enhance customer service through features like AI assistants for platforms like Zendesk and Livechat. Users can automate responses to customer inquiries, integrate with existing systems like Shopify, and utilize a dedicated account manager for support and onboarding. The tool aims to streamline customer interactions, improve efficiency, and deliver quick, on-brand responses, making it easier for businesses to scale their support operations.
Platform
Task
Features
• integration with shopify and other platforms
• training and optimization support
• personality customization for ai agents
• auto-responses to tickets
• ai support for zendesk and livechat
Pricing Plans
Starter
USD49.00 / per month• Up to 250 replies
• Dedicated Success Manager
• 50 Free Responses
• Agent workspace Zendesk app
• Respond in 80+ languages
• Ticket summarization
• Sentiment analysis
Professional
USD99.00 / per month• Up to 750 replies
• Dedicated Success Manager
• 50 Free Responses
• Agent workspace Zendesk app
• Respond in 80+ languages
• Ticket summarization
• Sentiment analysis
Plus
USD249.00 / per month• Up to 2000 replies
• Dedicated Success Manager
• 50 Free Responses
• Agent workspace Zendesk app
• Respond in 80+ languages
• Ticket summarization
• Sentiment analysis
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