Exotel
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About
Exotel is a leading connected customer conversation platform that enables businesses to transform their customer engagement and experience through AI-powered communication. With a focus on automating and enhancing dialogues across various channels, Exotel caters to a diverse range of industries including BFSI, logistics, eCommerce, and healthcare. It provides tools for conversation intelligence, intelligent virtual agents, and a cloud contact center to facilitate omnichannel interactions, aiding businesses in improving customer satisfaction, reducing costs, and increasing revenue. Trusted by over 7000 clients, Exotel integrates seamlessly with existing systems allowing real-time guidance for agents and efficient, personalized interactions for customers.
Platform
Features
• omnichannel support
• conversation intelligence
• ai-powered customer service
• integration with crm and helpdesk
• cloud contact center
FAQs
What is an Exophone?
An Exophone is a virtual phone number on the cloud that allows you to take multiple calls simultaneously; it features device intelligent call flows, IVR greetings, call recording, and specific action triggers.
How is usage measured?
Exotel works on a credit system where 1 credit equals ₹1. For example, in a ₹9,999 plan you have 5,000 credits which can be used for calls and SMS.
Can I make international calls?
Yes, Exotel is working on international calling features and invited users can also register for international business SMS.
Pricing Plans
Dabbler
INR9999.00 / 5 Months validity• 5,000 Credits
• 1 Exophone
• 3 Agents
• Unlimited Channels
• Multilevel IVR
Believer
INR19999.00 / 11 Months validity• 9,500 Credits
• 2 Exophones
• 6 Agents
• Unlimited Channels
• Multilevel IVR
Influencer
INR49499.00 / 11 Months validity• 39,000 Credits
• 10 Exophones
• Unlimited Agents
• Unlimited Channels
• Multilevel IVR
Custom Solution for Enterprises
Free PlanJob Opportunities
Customer Happiness Associate- Platforms
Exotel is a cloud-based communication platform enabling AI-driven customer engagement and experience.
Benefits:
Full-time
Customer Success Manager
Exotel is a cloud-based communication platform enabling AI-driven customer engagement and experience.
Benefits:
Full-time
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