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EDNA

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About

EDNA is an omnichannel platform that enhances customer interactions using ChatGPT technology, allowing businesses to manage communications across various messaging apps like WhatsApp, Messenger, Instagram, and more from a single interface. It includes features like conversational support, sales and marketing tools, and a comprehensive CRM system, all powered by AI to improve customer engagement and drive sales. The platform emphasizes integration with other applications, making it a versatile tool for businesses aiming to streamline their communication strategies.

Platform

Keywords

customer support crm ai chatbot omnichannel conversational marketing

Task

customer support

Features

• ai-powered chatbot

• crm integration

• customizable analytics dashboard

• omnichannel communication management

• conversational sales and marketing

FAQs

What is EDNA used for?

EDNA is used to manage customer communications across various channels and improve sales and support interactions.

How does EDNA integrate with other applications?

EDNA allows integration with various chat, CRM, and ERP applications through native integrations or custom solutions.

Can I use EDNA on mobile messaging apps?

Yes, you can manage communications on mobile messaging platforms like WhatsApp and Messenger.

What AI features does EDNA offer?

EDNA provides an AI-powered chatbot for automating responses and personal AI assistance for agents.

Is there a demo available for EDNA?

Yes, there is an option to schedule a demo for EDNA's capabilities.

Pricing Plans

Free

• Create a free account

• Access basic functionalities

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