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Dimension Labs

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About

Dimension Labs offers advanced text analytics designed for unstructured customer data, enabling businesses to capture insights from various channels like chat, social media, and surveys. The platform allows for real-time monitoring, predictive insights, and automated data enrichment. It aims to revolutionize customer experience by providing deeper analysis of unstructured data, ensuring that customer interactions are unified and actionable. Dimension helps organizations transform how they understand and engage with their customers, making data-driven decisions with ease.

Platform

Keywords

data analytics ai insights customer experience predictive analytics unstructured data

Task

Features

• 24/7 operation

• predictive insights

• real-time data processing

• custom dashboard creation

• a.i.-powered b.i. platform

• data enrichment and analysis

• advanced data security compliance (soc2, iso, gdpr)

• automated insights and recommendations

• unified handling of customer interactions

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