Desku
Click to visit website
About
Desku is an all-in-one AI-powered customer support software designed primarily for eCommerce and SaaS businesses. With features like live chat, ticket management, chatbot capabilities, and a knowledge base, it enhances customer interactions while boosting agent productivity. Its AI-driven functionalities enable automating responses, streamlining workflows, and improving overall support efficiency. By implementing Desku, businesses can automate 70% of inquiries, improve lead conversion rates, and deliver exceptional customer service without the need for extensive training or setup. Desku is tailored for startups and small to medium-sized businesses, providing a free forever plan without needing a credit card, along with flexible pricing plans based on user tiers.
Platform
Task
Features
• workflow automation
• ai chatbots
• help desk
• knowledge base
• live chat
• omni-channel support
• ticket management
FAQs
How is Desku's pricing structured?
Desku offers tailored plans: Startup, Team, and Business with unlimited tickets and customer access.
Does Desku include additional fees for usage?
Desku’s charges are based on the selected plan, with additional fees for certain advanced features.
What does the free trial at Desku offer?
Desku’s free trial provides full access to features for 14 days without requiring a credit card.
How can I adjust my Desku plan or modify the number of seats?
Desku allows easy adjustments between plans and the number of seats through the settings and billing sections.
What is 'Eva Ai' in Desku's context?
Eva Ai is Desku’s AI-powered bot that automates customer support and provides assistance.
Pricing Plans
Startup
USD19.00 / per user per month• Unlimited articles
• Ticketing System
• Eva AI chatbot
• Shared Inbox
• Workflow Automations
Team
USD39.00 / per user per month• All Startup features
• Additional integrations
• Reports & Analytics
Business
USD59.00 / per user per month• All Team features
• Advanced AI functionalities
• Custom roles
• Support via multiple channels
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
CoSupport AI
Generative AI for Customer Support teams, automating up to 100% of requests.
View Details
AgentsForce
AI tool to resolve up to 70% of customer support tickets with 99.8% accuracy.
View Details
Conversagent
AI Shopping Assistant for Shopify stores, providing 24/7 customer support and engagement.
View DetailsFeatured Tools
Scalytics Connect
A federated AI framework that integrates decentralized data sources for AI development.
View Details