ChatForm
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About
ChatForm is a revolutionary AI customer support platform tailored for the online gaming industry. It utilizes empathetic AI technology to resolve customer inquiries with a human touch, achieving an autonomous ticket resolution rate of 80%. The platform enhances operational efficiency by reducing reliance on customer experience teams and delivering personalized support experiences. With advanced features for regulatory compliance and responsible gambling guidance, ChatForm scales across borders without language barriers, ensuring that player support is both effective and compliant with regional regulations. The solution addresses common pain points in gaming customer support, fostering player satisfaction and engagement.
Platform
Task
Features
• empathetic ai support
• localized communication capabilities
• advanced responsible gambling guidance
• regulatory compliance monitoring
• human-like reasoning for complex tickets
• automation of 80% of inquiries
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