Aide
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About
Aide is an intelligent customer service platform designed to assist teams by automating customer support through advanced machine learning models. It classifies messages, drafts responses, and automates replies with high accuracy across email and chat. Aide provides tools such as generative AI suggestions, automated scenarios, chatbots, and insight reports to enhance customer interactions and streamline support processes. The platform allows organizations to monitor trends, identify pain points, and enhance workflows through conditional automation. Aide also offers various integrations, ensuring a seamless experience for users across multiple platforms.
Platform
Task
Features
• workflow automation
• automated workflows
• insight reports
• chatbot training
• automate customer support
• data retrieval for context
• agent panel
• website ai chatbot
• draft responses for agents
• classify messages
FAQs
How is pricing determined?
Pricing is based on conversation volume rather than team size. All plans include unlimited team members at no extra cost.
Is there a free trial?
Yes, we offer a 30-day trial of our Starter plan.
Does pricing fluctuate month-to-month?
No. Your chosen plan remains consistent monthly, accommodating seasonal demands.
Why am I billed for all conversations if Aide only assists with some?
Aide processes every conversation comprehensively for tagging, reports, and agent assistance.
What's the cost per conversation?
You'll pay between $0.05 to $0.10 per conversation, depending on your volume.
Pricing Plans
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