Yuma AI
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About
Yuma AI empowers Shopify merchants by automating customer service, enhancing agent productivity, and dramatically reducing operational costs. By using generative AI, Yuma offers automated responses that align with the brand's voice, allowing businesses to scale their support without the need for additional hiring. The tool integrates seamlessly with various ecommerce platforms and channels, aiming to improve customer satisfaction and streamline various aspects of customer service, including order management, subscription handling, and social media moderation. Yuma AI is backed by YCombinator and has received positive feedback from numerous clients, reporting significant improvements in product efficiency and customer relations.
Platform
Task
Features
• provides analytics and performance metrics
• supports feedback and review moderation
• auto-tags tickets by intent for better management
• handles order, payment, and subscription inquiries
• ai-driven intent library for accurate responses
• supports multiple channels: email, chat, social media
• integrates with shopify and related tools
• automates customer service for ecommerce
Pricing Plans
Starter+
USD299.00 / per month• 2,000 Billable Tickets/month
• $16/100 tickets over quota
• 15% fully automated
• $1.00 per extra automated ticket
• 7-day free trial
Pro
USD549.00 / per month• 4,000 Billable Tickets/month
• $15/100 tickets over quota
• 15% fully automated
• $0.92 per extra automated ticket
• 7-day free trial
Evolve
USD799.00 / per month• 6,000 Billable Tickets/month
• $14/100 tickets over quota
• 15% fully automated
• $0.85 per extra automated ticket
• 7-day free trial
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