HeySam
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About
HeySam is an AI Sales Engineer tool designed to enhance the efficiency of sales representatives by providing real-time answers to customer questions during calls. By training on shared call transcripts and sales materials, Sam enables reps to gain confidence, decrease the reliance on Sales Engineers (SEs), and improve follow-up processes. Users can train Sam in just one hour, after which it takes two weeks to become operational. It also features functionalities similar to Gong, such as call playback and summaries. Importantly, Sam has measures to avoid 'hallucinations'—providing accurate information or indicating uncertainty. Customer data is kept confidential and separate from other users.
Platform
Task
Features
• call playback and summaries similar to gong
• fast follow-up email generation
• training in just 1 hour
• pipeline momentum improvement
• 30% time saving for ses
• real-time customer question answering
FAQs
Will Sam hallucinate?
Sam is trained to say 'I don't know' if it is not confident, limiting the risk of hallucination.
Will my data be used to train Sam for another customer?
No, your data is kept separate from every other customer.
Does Sam replace SEs?
Sam augments SEs, allowing them to focus on qualified prospects and bigger deals.
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