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Apten

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About

Apten provides customizable AI SMS assistants designed for customer service, enabling businesses to engage, follow up, and respond to customers around the clock. The tool handles complex conversations, offers white glove onboarding without the need for engineering, and ensures seamless handoff. Its AI assistants can maintain follow-up communications, schedule appointments, and answer inquiries while automating customer support in sectors such as real estate, insurance, and home services. Apten features automatic tagging, real-time notifications, multilingual support, and easy integration with webhooks and APIs.

Platform

Keywords

business engagement customer service multilingual support follow-up automation ai sms assistant

Task

customer engagement

Features

• multilingual support

• automated follow-ups

• 24/7 customer engagement

• real-time notifications

• automatic tagging of leads

• seamless integration with apis and webhooks

• handles complex conversations

• customizable ai sms assistants

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