Faqbot
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About
Faqbot is an AI-powered chatbot designed to automate frequently asked questions (FAQ) responses in real-time. It integrates seamlessly into websites, Facebook pages, and mobile applications, offering a personalized customer engagement experience. With capabilities such as a guided conversational flow, 24/7 self-help service, and seamless hand-off to human agents when necessary, Faqbot enhances customer support and lead generation efforts. The tool builds a dynamic FAQ database from existing content and learns from interactions to improve its responses. Users can expect up to 90% automation of customer support inquiries, ensuring efficient service even outside standard operating hours. Faqbot is simple to set up, requiring no coding skills, making it accessible to organizations looking to enhance their customer-facing processes.
Platform
Task
Features
• 24/7 self-help service
• simple setup and integration
• guided conversational flow
• automates faq responses
• builds a dynamic faq database
• seamless transfer to human support
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