EBI.AI provides AI-powered customer assistants to over 12,000 global businesses. Their platform, AI Studio, allows businesses to build, launch, and manage AI assistants in 10 minutes or less. They offer various services including AIaaS, AI supervision, and bespoke integrations. Pricing is usage-based, with a free 30-day trial and pay-as-you-grow model. The platform boasts features like natural language processing, large language models, live chat, multiple language support, and enterprise-grade security.
• enterprise-grade security
• 130+ languages
• live chat (unlimited seats)
• ai supervision
• aiaas (ai as a service)
• ai studio platform
• ai-powered customer assistants
• bespoke integration
• AI assistant
• AI telephony
• All the features you’ll ever need to scale an AI assistant are built in to AI Studio
• Only ever pay for your usage
• Connect to all your favourite apps and tools
• Easy training with automated suggestions
• Use web content or company documents to guide training
• Edit responses to keep messaging consistent
• Unlimited seats for free live chat
• 130+ languages
• All features in Standard plan
• Bespoke integration
• Custom integration with any business system you use or build
• AI with dedicated choice of LLM
• Advanced security
• Private workspaces to test new AI initiatives
• Personalised support
• AI templates specific to your industry
• Data services: Cloud, IoT, legacy systems, analytics, and digital transformation
• AI supervision (we create and manage your AI assistant)
Digital Marketer
EBI.AI offers AI-powered customer support solutions, enabling businesses to create and manage AI assistants for improved customer experience and reduced costs.
Education Requirements:
A relevant degree and/or demonstrable marketing experience
Experience Requirements:
Experience in a similar role
Knowledge and experience of digital advertising
Experience with LinkedIn, Google, YouTube, Facebook, Twitter ads
Knowledge of SEO
Knowledge of Hubspot or another CRM
Other Requirements:
Analytical
Excellent communication skills (written and verbal)
Super organised
Detail orientated
A desire to learn new skills
Goal orientated
Responsibilities:
Develop an understanding of the industry, company product, and values
Develop and maintain a good working relationship with team members
Work with internal and external colleagues to distribute SEO content
Assess advertising activity needed for targeted reach
Ensure adverts are placed in line with marketing plans
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Conversation Analyst
EBI.AI offers AI-powered customer support solutions, enabling businesses to create and manage AI assistants for improved customer experience and reduced costs.
Experience Requirements:
Experience of writing for and scripting AI assistants (advantage, not essential)
Experience with words in any context (advantage)
Other Requirements:
Excellent spoken and written English
MS Excel skills
Enjoy recognising and analysing patterns
Ability to work systematically
Willingness to learn conversation platform skills
Responsibilities:
Designing natural conversations with a high level of English language
Crafting dialogue flows appropriate to the client’s needs and creative direction
Ensuring understanding of end user needs
Analysing conversations and performance monitoring
Implementing data-driven improvements
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