1hero.ai
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About
1hero.ai is a dedicated customer service agent designed for e-commerce businesses. This AI chatbot integrates with various support channels such as Shopify, email, social media, and phone, providing 24/7 assistance in over 85 languages. By autonomously managing pre-sales and post-sales inquiries, 1hero delivers efficient responses and can significantly reduce customer service costs. The tool features real-time activity monitoring, order data synchronization, and the ability to generate tailored responses using past interaction data.
Platform
Task
Features
• 24/7 customer support
• automated email responses
• ability to capture and learn from past interactions
• ai-driven phone support
• social media integration (facebook, instagram)
• integration with e-commerce platforms like shopify
• multilingual support (85+ languages)
FAQs
Can 1hero handle customer inquiries that require detailed knowledge of our products or services?
Can 1hero integrate with our existing CRM and other business platforms?
What languages can 1hero AI communicate in?
Can 1hero replicate my specific writing style and tone of voice in its communications?
What happens if 1hero encounters a question it cannot answer?
Can 1hero be used for outbound customer engagement campaigns, like promotions and updates?
How quickly can 1hero AI be implemented into our existing processes?
Pricing Plans
Explorer
Free Plan• 20 emails per month
• Only draft mode
• Avg reply time 120 minutes
• Gmail integration
• Shopify integration
Pro
USD0.10 / per response generated min $12 per month• 120 emails per month included
• Autopilot mode
• FB Messenger & Instagram DM
• Smart filters
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