Worknet.AI
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About
Worknet.AI offers an AI Copilot designed specifically for support teams, integrating seamlessly with platforms like Slack, Zendesk, Salesforce, and Intercom. It enhances communication efficiency through features such as Team Inbox for organizing messages, Bulk Messaging for automation, and tailored responses powered by AI. The tool aims to increase productivity by resolving more tickets and improving customer satisfaction. Worknet.AI is committed to data security, complying with GDPR and CCPA, and is SOC 2 Type II certified. It also offers resources and blog content on utilizing AI for improved customer experiences.
Platform
Task
Features
• knowledge base integration
• expert identification for case resolution
• real-time metrics tracking
• data security compliance (gdpr, ccpa)
• hyper-personalized customer service
• automated bulk messaging
• integrations with slack, zendesk, salesforce, and intercom
• team inbox for organizing messages
• ai-powered conversational assistance
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