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Ultimate

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About

Ultimate is a leading customer support automation platform, now part of Zendesk, dedicated to creating advanced AI agents for enhancing customer experience (CX). Founded in 2016 from a hackathon idea, Ultimate has seen rapid growth, collaborating with major brands like Finnair and Zalando while securing $20M in funding. Their innovative solutions help automate over 80% of support requests through a no-code interface, enabling businesses to scale their operations and improve customer satisfaction. UltimateGPT, their latest generative AI product, offers powerful automation capabilities across various digital support channels, driving efficiency and maximizing ROI. With a focus on user success and an inclusive company culture, Ultimate aims to redefine the future of customer support.

Platform
Web
Keywords
aiautomationgenerative aicustomer supportzendesk
Task
customer support
Features

generative ai-powered bots

no-code dialogue builder

robust analytics suite

fast onboarding process

backend integrations

FAQs
What is Ultimate?

Ultimate is a customer support automation platform that uses AI to assist businesses in managing customer interactions.

How does Ultimate help in customer support?

Ultimate helps automate support processes, allowing teams to focus on more complex queries, thus improving efficiency and customer satisfaction.

What features does Ultimate offer?

Ultimate offers features like generative AI bots, a no-code dialogue builder, backend integrations, and analytics for conversation insights.

Is there a free plan available?

Yes, there is a free plan available to help businesses start automating customer support.

How can I contact support?

You can contact support through the contact sales section on their website.

Pricing Plans
Free
Free Plan
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