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Mavenoid

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About

Mavenoid provides AI-driven automated customer support focused on troubleshooting and resolving complex product-related inquiries. The platform features a Virtual Assistant, Live Support, Dynamic Help Center, and Insights to enhance user experience and support efficiency. It aims to improve self-service resolution rates and reduce field service bookings while providing clear instructions for product discovery and troubleshooting. With global applications in consumer electronics, medical devices, and other fields, Mavenoid serves to optimize customer service and reduce operational burdens for support teams.

Platform

Keywords

ai customer support troubleshooting product support automated assistance

Task

customer support

Features

• ai-powered virtual assistant

• self-service product troubleshooting

• insight and analytics tracking

• dynamic help center

• live support capabilities

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