Tryvium
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About
Tryvium is a cloud-based contact center solution designed to transform customer and employee experiences through advanced AI technologies. It enhances support operations by providing features such as intelligent routing, real-time analytics, and robust integrations with popular ITSM platforms. The platform supports deployment in Microsoft Teams, offers self-service capabilities through virtual assistants, and aims to boost customer satisfaction and operational efficiency. Tryvium empowers businesses to optimize their contact centers with actionable insights and flexibility to adapt to changing demands, ensuring a seamless experience for both agents and customers.
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Features
• multi-lingual support
• real-time analytics and insights
• fast setup and deployment
• ai-driven intelligent routing
• actionable insights for supervisors
• enhanced agent productivity
• customizable features for various needs
• over 100 integrations with itsm platforms
• virtual assistants for self-service
• supports microsoft teams for agents
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