Word WandAI
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About
Word WandAI is an AI-powered tool designed to boost productivity for Zendesk agents. It reduces handle time by over 80% by providing clear, grammatically correct, and empathetic responses based on your help center or any ChatGPT command. It integrates with Zendesk chat and tickets, offering features like custom AI tone and help center integration. Word WandAI does not train LLMs using your data, ensuring data security. Pricing plans range from a basic plan for up to 5 agents and 50 messages a day to an enterprise plan with unlimited agents and advanced features.
Platform
Task
Features
• reduces handle time by over 80%
• improves speed and quality of communication on tickets
• instruct function for crafting custom responses
• no openai account required
• custom ai tone
• help center integration
• chat and ticket integration in zendesk
• solves tickets faster
Pricing Plans
Growth
USD24.00 / per month• Up to 5 Agents
• Up to 50 messages a day
• Chat and ticket integration in Zendesk
• No OpenAI account required
• Basic support
Professional
USD99.00 / per month• Up to 20 agents
• Unlimited messages a day
• Help Center Integration (Single Brand)
• Custom AI tone
• Chat and ticket integration in Zendesk
• No OpenAI account required
• Standard support
Enterprise
USD249.00 / per month• Everything in Professional
• Unlimited Agents
• NDA/DPA Agreement with custom terms
• Help Center Integration (Multiple Brands)
• Guaranteed 99% Uptime SLA
• Custom built AI model training
• OpenAI zero data retention (ZDR)
• Premium onboarding
• Premium support
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