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Brooke.ai

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About

Brooke.ai serves as the first digital voice assistant specifically designed for the automotive industry, enhancing customer service by answering and managing inbound service calls efficiently. By employing intelligent phone routing and natural language understanding, Brooke can handle a variety of routine requests while reducing operational costs. Key features include a virtual receptionist, AI scheduling, and 24/7 availability, allowing dealerships to address service inquiries without human agents waiting on the phone. Flexible pricing options are offered based on the dealership's needs, making it easier than ever to augment customer experience and operational efficacy in a demanding service environment. The tool integrates seamlessly with existing dealer scheduling systems, aiming to improve customer satisfaction and reduce overhead costs.

Platform
Web
Keywords
schedulingcustomer servicedigital assistantautomotive aivoice management
Task
call management
Features

virtual receptionist

live agent backup

intelligent vehicle service notification

ai scheduling

intelligent phone routing

Pricing Plans
Overflow & After-hours
Free Plan

1,500 minutes per month

Transparent overage rate

First Responder
Free Plan

Unlimited minute volume

Handles all inbound service calls

Boosts dealership revenue

Brooke Full Coverage
Free Plan

Unlimited coverage

Transitions to human agents when necessary

Includes Maintenance and Recall Add-ons

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