ContactSwing
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About
ContactSwing is an AI-powered voice assistant designed to automate calls for sales, operations, and support. It offers 24/7 availability, no-code workflow creation, and integrates with various CRM and other systems. ContactSwing caters to several industries including real estate, IT staffing, healthcare staffing, restaurants, and car dealerships. The AI can make and answer calls, qualify leads, schedule meetings, manage inquiries, and provide real-time data. Key features include industry-specific AI, intelligent interaction, smart automation, emotional intelligence, and comprehensive analytics. Pricing plans vary, offering different levels of features and AI voice minutes.
Platform
Task
Features
• emotional intelligence
• smart automation
• ai customer service
• ai voice receptionist
• intelligent interaction
• industry-specific ai
• ai hr solutions
• ai sales call assistant
FAQs
What are AI Voice Minutes, and how do they work?
AI Voice Minutes represent the total time your AI assistants spend on calls. Each plan comes with a set number of minutes, and you can purchase additional minutes if needed.
What happens if I exceed my allotted AI Voice Minutes?
If you exceed your plan's AI Voice Minutes, you'll be charged the additional per-minute rate shown in your plan. We'll notify you when you're approaching your limit.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade your plan at any time, and the changes will take effect immediately. Downgrades will be applied at the start of your next billing cycle.
How does AI calling work?
Our AI voice assistant makes outbound calls or answers inbound calls, answers and conversates just like humans, providing and capturing data. It can transfer calls to human agents for complex queries that need human support.
What are the use cases of AI calling software?
Automated calling software like ContactSwing can be used as a smart sales assistant making outbound calls, a receptionist to manage customer inquiries and bookings, an HR assistant to handle employee communication and recruitment, and many more applications based on different industries.
Is my data secure with ContactSwing?
Yes, ContactSwing uses industry-standard encryption and security practices. We are GDPR compliant and can sign custom data processing agreements for Business plan customers.
What kind of customer support is available?
All plans include email support. Team and Business plans also receive priority support and a dedicated support manager.
Can I customize the AI's voice and responses?
Yes, all plans allow for custom voice selection. Advanced customization of responses is available in the Individual, Team, and Business plans through custom workflows.
What's included in the onboarding setup?
Onboarding includes assistance with configuring your AI assistants, setting up integrations, and training on best practices. The level of support varies by plan.
How does the free 1-month trial work?
The free trial gives you access to 200 AI Voice Minutes and core features for 1 month. No credit card is required, and you can cancel anytime.
Can I switch to a paid plan before my free trial ends?
Yes, you can upgrade to a paid plan at any time during your free trial. Your new plan will start immediately, and you'll be billed accordingly.
What happens after my free trial ends?
At the end of your free month, you can choose to upgrade to a paid plan. If you don't upgrade, your account will be limited to the Free plan features until the time your 200 voice minutes are used.
What are tokens, and how do they differ from AI Voice Minutes?
Tokens are used for specific high-value actions within the platform, such as creating custom workflows or accessing advanced features. They provide flexibility beyond the core AI communication functions.
Do unused AI Voice Minutes or tokens roll over?
AI Voice Minutes do not roll over, but unused tokens will carry forward for up to 12 months.
How long does the Early Adopter pricing last?
The Early Adopter pricing is guaranteed for 2 years from the date of sign-up, as long as you maintain an active subscription.
Pricing Plans
Individual
$190.00 / monthly• 1000 Minutes
• 5 Assistants
• 5 Knowledge Base
• 5 Actions
• 5 Workflows
• Campaigns
Team
$350.00 / monthly• 2500 Minutes
• 10 Assistants
• 10 Knowledge Base
• 10 Actions
• 10 Workflows
• 3 Team members
• Dedicated Support Manager
Business
$690.00 / monthly• 6000 Minutes
• 30 Assistants
• 30 Knowledge Base
• 30 Actions
• 30 Workflows
• 30 Team members
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