Intelswift
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About
Intelswift is an AI-powered customer service automation software designed to streamline support processes, handle routine inquiries, and assist human agents. It offers features like AI agents, omnichannel support, workflow automation, and AI-driven insights. The platform integrates with over 120 applications and provides real-time suggestions and relevant information to support agents. Intelswift aims to reduce operating costs, increase customer satisfaction, and improve resolution accuracy and efficiency.
Platform
Features
• ai agents
• omnichannel
• segments
• tickets
• workflows (no-code visual builder)
• swift ai copilot
• apps and integrations
• ai-first customer service automation
FAQs
What is customer service automation software?
Customer service automation software uses AI and machine learning to streamline support processes, handle routine inquiries, and assist human customer service agents in providing faster, more efficient customer service.
How does Intelswift improve customer satisfaction?
By automating routine tasks, providing quick responses, and empowering agents with AI-assisted insights, Intelswift helps businesses deliver more personalized and efficient customer service, leading to higher satisfaction rates.
Can Intelswift integrate with our existing systems?
Yes, Intelswift is designed to seamlessly integrate with popular CRM systems and support tools, ensuring a smooth transition and enhanced functionality for your existing workflows.
What are the benefits of automated customer service?
The benefits of automating your customer service include cost reduction, 24/7 support, and fewer human errors.
What are the drawbacks of automating customer service?
The drawbacks of automating customer service mostly revolve around the fact that not all issues can be solved with AI customer support, and some users prefer a human agent. However, you can always include a “contact a human agent” option in your pipeline to address these issues.
How to automate your customer service?
To automate your customer service, you need to decide which tasks and processes can be streamlined by automation. Then choose a customer service automation software like Intelswift to create your workflows and AI agents.
Pricing Plans
Personal
$19.00 / per month• 1 AI agent
• GPT LLM
• 400K characters Knowledge Base
• Web, WhatsApp, Telegram Channels
• 4 segments Lead Qualification
• Unlimited Workflows
Pro
$49.00 / per month• 2 AI agents
• Gemini, GPT, Llama LLMs
• 2M characters Knowledge Base
• Web, WhatsApp, Telegram Channels
• 6 segments Lead Qualification
• Unlimited Workflows
Business
$125.00 / per month• Unlimited AI agents
• Gemini, GPT, Llama LLMs
• 10M characters Knowledge Base
• Web, WhatsApp, Telegram Channels
• Unlimited segments Lead Qualification
• Unlimited Workflows
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