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OMQ

Freemium
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About

OMQ is an AI-based customer service software designed to automate various service requests, significantly reducing the workload on customer support teams while enhancing customer satisfaction. It integrates seamlessly across multiple messaging platforms, such as WhatsApp, Facebook Messenger, and Telegram, making it versatile for any organization. Featuring a dynamic self-optimizing help page, a chatbot with ChatGPT-level capabilities, and an email bot that responds to support requests in real-time, OMQ helps organizations improve their customer service operations. It supports process automation and aims to answer service requests accurately and promptly, with various pricing plans suitable for businesses of all sizes offering trials and demos as well.

Platform
Web
Keywords
chatbotcustomer serviceai softwaresupport automationemail bot
Task
customer support
Features

email automation

multi-channel support

chatbot integration

real-time answers for contact forms

dynamic help pages

Pricing Plans
Starter
160.00 / per month

Help page

Unlimited topics and categories

Essential
490.00 / per month

Help page

Contact form

Chatbot

3 process automations

Unlimited topics and categories

1,000 requests

Reports

Business
1300.00 / per month

Help page

Contact form

Chatbot on ChatGPT level

10 process automations

Unlimited topics and categories

5,000 requests

Reports

Agent forwarding

Corporate
3000.00 / per month

Help page

Contact form

Chatbot on ChatGPT level

25 process automations

Unlimited topics and categories

15,000 requests

Reports

3 languages

Quarterly data analysis

Agent forwarding

10 live-chat seats

WhatsApp integration

Social Media

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