RoundView
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About
RoundView provides a comprehensive platform for customer engagement, leveraging AI-driven chatbots, interactive videos, and helpdesk functionalities. It aims to enhance customer interactions through conversational marketing and automated support. Its features include exit intent and product page triggers, which facilitate conversions by engaging visitors with personalized conversations. The platform offers various integration options and flexible pricing plans starting with a free tier, making it an appealing choice for e-commerce and B2B sectors.
Platform
Features
• analytics and reporting
• omnichannel support
• automated customer support
• real-time notifications
• conversational marketing
• interactive videos
• customizable widget
• chatbots and widgets
FAQs
What is RoundView?
RoundView is a customer experience platform that assists in the automation of customer support and creating sales opportunities through customer support.
How do I get started with the free plan?
Simply fill out the form, and our experts will contact you to set up the app.
How is the billing process?
You will be billed monthly based on the plans you select. There is also an annual plan option.
Can I cancel my subscription anytime?
Yes, you can.
How do I upgrade my plan?
Just email us. You will be upgraded to the superior plan as soon as the payment is processed.
How easy is the integration process?
RoundView has built-in APIs for Shopify, Magento, BigCommerce, and other e-commerce sites.
Can I see a demo?
Yes. Please fill out the form with your request.
Pricing Plans
Free
Free Plan• Automate responses to basic support questions
• Order status tracking
• Returns management
• Live chat
• 1 seat
Team
USD19.00 / per month• Everything in Free
• Automated rules
• Knowledge base
• 5 seats
• Agent routing
Pro
USD49.00 / per month• Everything in Team
• Multiple store management
• Performance metrics
• Unlimited seats
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