Webex AI
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About
Webex AI is a suite of AI-powered tools designed to enhance customer and employee experiences. For customers, it offers proactive self-service, faster issue resolution, and personalized communications through an AI Agent. For employees, it boosts productivity with AI-driven summaries, action items, translations, and more via an AI Assistant. It also improves real-time media quality and enables intelligent workspaces with voice commands and AI-driven camera views. Webex AI is designed to improve agent response times, reduce customer churn, and save employees time, ultimately aiming to grow revenue and reduce churn.
Platform
Task
Features
• action items
• ai assistant
• translation in 120+ languages
• content conversion to video or polls
• answers from ai assistant
• real-time summaries
• ai for real-time media
• ai agent
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