Scienaptic AI

Experience Requirements:

• 7+ years of professional experience in Financial Services

Other Requirements:

• Understanding of AI/ML technologies and their application in financial services

• Credit Risk Management experience

• Experience with product development/software development/roll-out lifecycle

• Familiarity with US consumer lending regulations and regulatory expectations

• Proven track record of meeting and exceeding upselling and cross-selling targets

• Ability to thrive in a remote work environment

• Available for up to 50% travel for client meetings and events

• Strong communication and interpersonal skills

Responsibilities:

• Build and maintain strong relationships with existing clients

• Act as the primary point of contact for clients

• Educate clients on the platform/strategy

• Collaborate with internal teams to ensure seamless client go-lives

• Identify opportunities for upselling and cross-selling based on a deep understanding of client needs and our product offerings. Work closely with the product and marketing teams to develop and enhance our cross-sell solutions. Set and deliver ambitious cross-sell targets

Education Requirements:

• Bachelors / Masters in Engineering / Science / Data Analytics

Experience Requirements:

• 7+ years of experience in technical product operations

Other Requirements:

• Hands-on in Python coding

• Strong problem solving and data analysis skills using Python and JSONs

• Excellent communication and interpersonal skills

• Experience of working with banks and credit unions is a positive

Responsibilities:

• Own, execute and optimize client onboarding and technical support tasks

• Solve client issues with hands-on investigation, client calls and through collaboration with product implementation and engineering teams

• Manage Client investigation and escalation emails and calls

• Adherence to committed SLAs, project deliverables and timelines

• Have a deep understanding of production code to be able to deploy appropriate fixes solutions

Experience Requirements:

• At least 2 years’ experience in a Credit Risk analytical role

Other Requirements:

• Expertise in credit risk management for revolving / non revolving products

• Prior experience of working with at least one of the 3 major US credit bureaus

• Strong analytical skills to understand the business process needs and translate them to system requirement specifications

• Proficiency with one or more database querying tools (SQL, R, Python)

• Proficiency with analytical tools and visualization software (e.g., Excel, Tableau, MongoDB)

• Attention to detail and quality of the deliverables and a growth mindset

Responsibilities:

• Design tools and monitor the credit performance on client’s portfolios and intervene as needed

• Identify common risks and possible solutions across Scienaptic’s clients

• Develop insights to inform strategy improvements and new product use cases

• Become the resident SME for Scienaptic’s solution and optimal strategic use